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Family Building Society: Savings reviews

Name: Savings
Rating: 4.55 (1255 reviews)

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4.55

Based on 1,255 reviews, last reviewed 12th Mar 2026

13% decrease in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Excellent customer service I use Family Building Society for my savings as they have excellent customer service, you can ring and speak to a human! what's more the humans are po... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

This is the worst online bank I have ever used. This is the worst online bank I have ever used. In almost a year, I have only been able to log in successfully once. Next time I go in I need to rereg... Read more Reviewed on: 23rd February 2026

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1255)

Review of the Family Building Society, Savings:

Helpful staff who took the time to listen explain an...

Helpful staff who took the time to listen explain and answer questions Reviewed on: 8th May 2025

Great savings rate

Initially thought security was daunting. Once through the hurdles their friendly advisor was most reassuring. Reviewed on: 26th July 2019

Simple & effortless

Easy to use , good all round service Reviewed on: 26th July 2019

Happy Customer

I cannot suggest any ways in which you can improve, as I am totally satisfied with my experience. Reviewed on: 26th July 2019

Simple savings

So far no prizes...but early days...good to know there is interest being earned too... Reviewed on: 26th July 2019

Good Rates and Service

I found the Family Building Society on a price comparison site some months ago, so far delighted. Reviewed on: 26th July 2019

Efficient, helpful and friendly service

In all contact with this Building Society, I have found the staff with whom I have dealt friendly, efficient and actually trying to break helpful. Reviewed on: 26th July 2019

Helpful and friendly advice

I found them very helpful with any queries, and quick to respond Reviewed on: 26th July 2019

Something a little different

A great place to place the money that you want to grow. Reviewed on: 26th July 2019

Sounds good,feels good, hopefully it will do you good

The, odds of winning, are within the realms of possibilities..It’s fun dreaming if it’s me ,whose dream can I help to come. True Reviewed on: 26th July 2019

Good interest rates

Good interest rates and good savings products. Reviewed on: 26th July 2019

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