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Family Building Society: Savings reviews
Based on 818 reviews, last reviewed 30th May 2025
339% increase in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Verification Code
I phoned for my verification code and Donika was very helpful and provided all the details I required.
Reviewed on:
30th May 2025
Awful website to log in
First phone call 27/05/25 staff helpful but phone line terrible 3 second time delay between conversation, I am deaf and it was a very difficult call p...
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Reviewed on:
28th May 2025
About this product
Family Building Society Savings reviews (818)
Locked out of my account and had amazing service fro...
Satisfied Saver
Gillian was wonderful.
Reasonably quick to answer phone, Lisa set me on the...
IT "update" was a complete disaster
Unblocking account
I had a technical issue with transferring to the new...
Very helpful customer services from Gus
Let down by poor website, login and on-line banking
Reply from Family Building Society
Response date: 30th May 2025
Young lady 'tothe rescue.'
The patience of a Saint.
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