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Family Building Society: Savings reviews
Based on 1,239 reviews, last reviewed 18th Feb 2026
37% decrease in 5 star reviews
in the past 90 days200% increase in 1 star reviews
in the past 90 days
Had to wait a while for my phone call to be answered...
Had to wait a while for my phone call to be answered but the person I spoke to was very helpful
Reviewed on:
18th February 2026
FBS have made it extremely difficult to set up a jis...
FBS have made it extremely difficult to set up a jisa for my son - I now only know it has been set up because I phoned to enquire. Money has been paid...
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Reviewed on:
14th February 2026
About this product
Family Building Society Savings reviews (1239)
Helpful staff who took the time to listen explain an...
Their customer service is fabulous
Reply from Family Building Society
Response date: 31st December 2025
Poor communications
Reply from Family Building Society
Response date: 31st December 2025
Delighted with a win with a windfall bond.
Reply from Family Building Society
Response date: 31st December 2025
They offer some of the best savings rates
Reply from Family Building Society
Response date: 31st December 2025
TOO QUICK
Reply from Family Building Society
Response date: 5th January 2026
High rate of return for my savings
Reply from Family Building Society
Response date: 31st December 2025
I needed some info of my account and got the answers...
Reply from Family Building Society
Response date: 31st December 2025
I was dealt with by a very sociable lady who dealt w...
Reply from Family Building Society
Response date: 31st December 2025
Friendly and efficient banking
Reply from Family Building Society
Response date: 31st December 2025
Highly recommended
Reply from Family Building Society
Response date: 31st December 2025