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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Reasonable priced pet insurance and doesn’t go up to...

5
Reasonable priced pet insurance and doesn’t go up too much each year Reviewed on: 20th August 2024

helpful and quick to respond.

5
Always helpful and quick to respond. Pays out claims very quickly with no fuss, couldn’t fault them. Reviewed on: 20th August 2024

These are the champs

5
They are great, I’ve claimed a lot of times and never have a problem, they even pay the vet direct so I don’t have to pay and claim back. Very helpful when you call them. They have never tried to shy away from a claim. You can’t go wrong. Reviewed on: 20th August 2024

Great service

5
We’ve had to claim for 2 pets, and both were dealt with really quickly and simply. Great service. Reviewed on: 20th August 2024

I have been with The Insurance Emporium for many yea...

5
I have been with The Insurance Emporium for many years and have always found them easy to get through to to speak to a real assistant as opposed to virtual.They are always friendly and helpful. Reviewed on: 20th August 2024

Vet put in a claim for us, as my dog was receiving L...

5
Vet put in a claim for us, as my dog was receiving Librella injections, I didn’t know I could claim for these. Came back quickly and have settled this week. Reviewed on: 20th August 2024

Just signed up for their pet insurance on recommenda...

5
Just signed up for their pet insurance on recommendation from a family member. All good so far Reviewed on: 20th August 2024

Very friendly and easy process to follow when making...

5
Very friendly and easy process to follow when making a claim Reviewed on: 20th August 2024

Bella my Goldie

5
When my dog, Bella, was ill my claim was dealt with swiftly and with compassion. The customer service I received was wonderful. Phone calls were answered quickly and everything was explained in detail, and simply! I felt supported at all times during a very difficult time. Reviewed on: 20th August 2024

Great Company

5
I have had my horses insured with them for a few years now and they have always been helpful and transparent with their cover. Good value for money and straight forward claims process. Reviewed on: 20th August 2024

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