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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Insurance designed to be understood

From the sign-up process to understanding the policy, Insurance Emporium makes things clear and simple. The platform is well laid out and it’s easy to make updates, Reviewed on: 24th September 2022

Supporting

Never made a claim from any insurance until now. I was received with nothing but support and understanding. So appreciated. Reviewed on: 24th September 2022

The best

The company provides a first class product and service for our dog. Excellent. Highly recommended. Reviewed on: 24th September 2022

Great service

Very good company. They let you know where they are at with your claim and the whole process. Reviewed on: 24th September 2022

Great pet insurance

Excellent prices and coverage for pet insurance Reviewed on: 24th September 2022

Absolutely fantastic

We signed up with insurance emporium a few years back for pet cover for our dogs. Thankfully we have only needed to do one claim and the process was effortless. Could not recommend enough! Reviewed on: 24th September 2022

Very friendly and reliable service

My border collie cut her paw deeply.. very quick to pay claim. £700 cost. Reviewed on: 24th September 2022

Very good insurance

Definitely not overpriced, good communication, been with them over 2 years now. Reviewed on: 24th September 2022

Best Insurance

I have paid for our 3 puppies to be insured and I got the best price for multi-pet Reviewed on: 24th September 2022

Compassionate and great value service

After losing my pet recently, I contacted the Insurance Emporium a week after to tell them the news of my pet. They were really supportive and helpful and arranged and discount on my annual insurance quickly and without any additional steps I needed to complete. Reviewed on: 24th September 2022

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