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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Best insurance for our dog.

They are always quick to respond on any questions or claims we have had. Very quick on answering the phone or emailed inquiries. Rates are more than fair and they are a pleasure to work with. Reviewed on: 23rd September 2022

Great insurance

Easy to buy pet insurance, competative rates Reviewed on: 23rd September 2022

Wonderful service

Great value for money and great service. Staff extremely knowledgeable and helpful. Would highly recommend. Reviewed on: 23rd September 2022

Best value

Good value, easy renewals, best price by far Reviewed on: 23rd September 2022

Very good pet insurance provider

I have been a customer for 4 years and had to use their service twice. On both occasions they were very professional and very good and communication.. Reviewed on: 23rd September 2022

Pet Insurance

I have insured my last two dogs with Emporium Insurance, it has been a pleasure to deal with this company. The twice that I have had to claim, my claim has been dealt with sympathy and promptly. Telephone calls where dealt with in a friendly manner. Also the premium is very affordable. Reviewed on: 23rd September 2022

there when you need them

great help when our cat fell ill no hassle and fast payout thanks Reviewed on: 23rd September 2022

Tip top company

An amazing company that keep u informed all the way Reviewed on: 23rd September 2022

Premium Pet Insurance Policy

Mickey has been covered for over a year and has had several quite serious health episodes. Each time I have made a claim it has been dealt with efficiently and in a timely manner. Reviewed on: 23rd September 2022

Excellent Service from a customer not easily pleased

We needed to get Insurance Emporium involved when we has an issue with our new puppy. Their service was excellent, timely and without any hassle. All the things that you hope, but rarely get, from the service industry. We are well pleased and hope that they win the reward that they clearly deserve... Reviewed on: 23rd September 2022

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