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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Pet Insurance

Brilliant company. Claims process is easy and all staff are friendly and helpful Reviewed on: 30th August 2020

Great price

Great price for what you’re getting Reviewed on: 30th August 2020

Good value

Quick and easy to sign up for my 2 cats both “elderly”! Peace of mind for the family that they would have the necessary care. Reviewed on: 30th August 2020

Excellent insurance provider

So pleased I chose this company to go with, and they’re fairly priced too. Reviewed on: 30th August 2020

Great service

Friendly service and support when my dog was diagnosed with an eye tumour and subsequently had to have his eye removed. It was a distressing time, but the claims process was easy and staff helped to ease us through a difficult time. Reviewed on: 30th August 2020

Friendly and helpful

Great staff. Very helpful especially during lockdown when my new horse couldn’t be vetted so cover and was given and price adjusted. When it was able to be vetted cover quickly adapted with just a picture of the vetting form Reviewed on: 30th August 2020

Highly recommended

Always easy to get a quote or renew and the prices are excellent. Great online access Reviewed on: 30th August 2020

Fantastic cover at affordable prices

In comparison with other providers the Insurance Emporium stood out from the rest in terms of cover, extras and affordability. Not to mention a very quick and simple process to apply with an instant quote at the end. Very much recommend. Reviewed on: 30th August 2020

Great company

Brilliant company. Resolve claims quickly. Good communication. Excellent customer service Reviewed on: 30th August 2020

Easy to use and efficient

Bought pet insurance online. Easy to use with a no fuss service. Reviewed on: 30th August 2020

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