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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Great Service

Great service, reasonably priced, good cover. Reviewed on: 30th July 2020

Excellent customer service

My dog had an accident, I was panicking, but insurance emporium was so helpful and quick to help out and get all the vets bills paid. Friendly staff always on hand for advice. I’m so glad I am insured with them, so is Rolo. Reviewed on: 30th July 2020

The cat's pyjamas

A good deal for my more mature cat. Reviewed on: 30th July 2020

Excellent Service

Easy to deal with. Respond quickly. Have had no issues with claims being processed. Reviewed on: 30th July 2020

Efficient and speedy service.

My poor dog Henry had to have a toe removed which then the wound wouldn't heal, this went on for 6 months , but thankfully pet emporium always paid up. Reviewed on: 30th July 2020

Great

Amazingly helpful staff , love them Reviewed on: 30th July 2020

Excellent pet insurance

Easy to claim and fast payments. Very satisfied with overall experience. Reviewed on: 30th July 2020

Simply the best

Very good experience and definitely worth it Reviewed on: 30th July 2020

Outstanding

outstanding customer service and committment to their customers Reviewed on: 30th July 2020

Excellent service and Price

Best price for cat insurance. And then when we needed to claim no hassle at all. All done through the vet and they paid up without an issue. Highly recommend Reviewed on: 30th July 2020

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