Smart Money People Logo

The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great equine insurer

5
Feel everything I need is covered very easily for my horse with The Insurance Emporium Reviewed on: 7th September 2023

Good value for money and great service.

5
Good value for money and great service. Reviewed on: 9th July 2024

Very professional and friendly - excellent service,...

5
Very professional and friendly - excellent service, with low wait times Reviewed on: 9th July 2024

The best pet insurance company

5
Great price and great benefit. Almost half the price of my other quotes with exactly the same level of cover. Reviewed on: 9th July 2024

Very helpful call centre staff when had query on pol...

5
Very helpful call centre staff when had query on policy - and saved me money. Rapid claims settlement Reviewed on: 9th July 2024

By far the best pet insurance company there is

5
I am astounded at how easy it is to settle a claim with Emporium. Absolutely no quibbles at all Reviewed on: 9th July 2024

Good pricing, good communication, easy to set up, fr...

5
Good pricing, good communication, easy to set up, friendly. They were really helpful when I had to make my first claim. Reviewed on: 9th July 2024

Competitive and easy to arrange

5
Very competitive insurance and easy to arrange. Just what we needed for our dog. Reviewed on: 9th July 2024

Cheap and easy

5
Cheapest with good coverage, Very easy to purchase Reviewed on: 9th July 2024

Effectively priced with great benefits

5
Effectively priced with great benefits Reviewed on: 9th July 2024

No issues with any claims.

5
No issues with any claims. Always pays out in reasonable time. Reviewed on: 9th July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from The Insurance Emporium?

    View all products