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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Friendly ethical banking

I moved to Triodos a few months ago, attracted by their ethical banking stance. The banking by internet and app has worked well, and their staff are super helpful if you have any issues or queries. Reviewed on: 23rd December 2019

Straightforward sustainability

I want to support positive sustainability and the Triodos current account fills the gap in having a current account which fulfils this. You want your current account to work and be accessible without having to think about it. The Triodos current account does that whilst giving confidence that they are a successful business who are not interested in maximising their return from your choice by cutting corners. Reviewed on: 23rd December 2019

A Power of Good

Brilliant service from Day 1. I want any money I have to be put to work for the good of the thing I love most in the world - Planet Earth. Reviewed on: 23rd December 2019

Super, ethical bank

It feels great to have my money in an ethical bank where I know I'm not helping to fuel climate change. Reviewed on: 23rd December 2019

What's not to love?

As an ethically aware and environmentally conscious person, I feel switching to Triodos is one of the bigger impact life changes I have made. There is a £3 charge which I dont notice even as a student. If I need to speak to someone I don't have to navigate a list of options or wait on hold and the staff have always been friendly and helpful. Their online banking system is secure and easy to use, and the weekly balance texts I've opted for really help me budget my money. All this and I am not funding fossil fuel companies, and my money is being used to support environmental or community initiatives. Initiatives that really make a difference to people's lives, rather than just creating profits for profit's sake. What's not to love? Reviewed on: 23rd December 2019

Ethical, reliable, friendly, responsive and transparent!

I joined Triodos a couple of years ago because I wanted an ethical bank. I have been delighted with the service and with the information about who they fund. I have recommended Triodos to all my family and friends and to the two charities of which I am a trustee. Reviewed on: 22nd December 2019

Ethical, socially responsible and great customer service

I have only had to contact Triodos twice but both times I have received excellent customer service, the app is great and I am happy to pay a small monthly fee to bank with an ethical bank that treats ALL it's customers fairly and puts my money to use in ethical and sustainable ventures. Reviewed on: 21st December 2019

Real personal banking

A person on the line who works in the office and knows all about the bank is priceless. I’m confident that Triodos has everyone’s best interest in mind and the bank has looked after me very well. Reviewed on: 21st December 2019

Fair and square

I had an issue with my phone and phone app compatibility, Triodos were proactive with the fix and related communication and waived all charges for the time the app didn't work. I love what they do, I've never paid bank charges before but I don't mind paying Triodos charges as I know they support so many good causes, I'm so glad to know that my money won't be finding wars or unethical business. It's all part of my vision of living a longer way of life through making better consumer choices. Reviewed on: 20th December 2019

Great to put money in an ethical bank.

I wanted to move my money to a bank that aligned more closely with my values. The current account switching process was very easy and efficient. I find the mobile app very easy to use, and it helps me keep track of all of my transactions. Reviewed on: 20th December 2019

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