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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10946)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

User friendly ethical banking

Triodos ticks all the boxes. I have appreciated the patience of phone advisors when I needed help. The app is very easy to use. I enjoy receiving e mail updates on ethical projects the bank are involved in. A small thing , but the design of the logo is attractive too. Reviewed on: 14th December 2019

Super friendly eco conscious this centred banking

I love what Triodos stands for, I love their regular updates about small and environmental focussed business they invest in. I love that their debit card is biodegradable. Their telephone customer service has been fantastic. The app works great. The only reason I’ve left 4 and not 5 stars is they don’t yet support Apple/android pay. Reviewed on: 14th December 2019

Banking with heart

Triodos are everything a bank should be, efficient, friendly, honest, transparent, ethically impeccable, fair. This is building a positive future, a clear and concrete action to build a better world. Reviewed on: 14th December 2019

Good customer service and clear investment

Whenever I have spoken to the customer service team they are friendly and helpful. Also it is clear on the app where your money goes. Reviewed on: 14th December 2019

Proper banking with impeccable ethics

Triodos covers all aspects of day to day banking. Customer service is great., it's the same service if not better than most competitors. You have the bonus of knowing your money is being ethically used. You can even make money investing in the ethical products. Triodos are years ahead of the vast majority of their industry peers. Reviewed on: 14th December 2019

Wonderful Bank!!

Amazing customer service not to mention the fact that it feels great to know that my money isn’t being invested in arms or fracking but rather into something which really makes a difference! You can’t put a price on that peace of mind! Reviewed on: 14th December 2019

A great ethical bank

Really the only truly ethical bank that meets the needs of the ordinary private user. I have banks with Triodos for several year and have been very impressed by the service. The current account works well, on-line banking is easy and ISA rates very competitive. Always easy to reach a telephone adviser when needed Reviewed on: 14th December 2019

Good Ethics, awkward processing

I love the ethical stand. But there are one or two problems with using the bank. 1. The Digipass is difficult to use. Often key in the wrong numbers because the buttons are so small and the little screen is quite faint. 2. The compulsory £3 pcm charge is unpopular with anyone I mention the bank to. Perhaps time to review this. 3. When viewing and printing statements you are treated as not using the site and are timed out so you cannot go back to check anything. Reviewed on: 14th December 2019

Transparent and ethical

I switched my personal account to Triodos because of their ethics and transparency. I love that my money isn’t being used to further businesses that I consider immoral or unethical. The charges for my account are clear and upfront too. Triodos are not allowing me to get into debt by way of an unarranged overdraft, nor am I bombarded with literature for loans and credit cards. I receive texts when money is due to go out that cant be covered by my balance and I’m also alerted by text when I’m in my overdraft. This keeps me on top of my finances in a way no other account has. Even my debit card is sustainable! I’d happily recommend Triodos to anyone, and frequently do! Reviewed on: 14th December 2019

Great ethical bank

Triodos is a great banks with great values and very good customer support. Reviewed on: 14th December 2019

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