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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

I especially like their ethical policy.

I especially like their ethical policy. But also when you call it's easy to speak to someone with short waits and they are helpful. Reviewed on: 21st April 2026

Straightforward, caring, responsive

Straightforward, caring, responsive Reviewed on: 21st April 2026

Fantastic ethos and transparency

I love the ethos of the bank, I was looking for an ethical bank and am very impressed with their transparency. Reviewed on: 21st April 2026

Efficient, helpful and values driven.

Always answer the phone quickly and in person! Patient customer service with Helpful advice. Very ethical without being show off about it - ie truly values driven. . Reviewed on: 21st April 2026

So wonderful to know your money is with an ethical c...

So wonderful to know your money is with an ethical company. The app and communication is excellent with useful features like letting you know when your balance drops via text Reviewed on: 21st April 2026

Help the world (and can be phoned up too)

I find technology hard, and other banks don't answer their phones. Triodos answers, and a patient person helps me every time I need assistance with online banking. Knowing the money is ethically invested makes the awful current world news slightly more bearable. Reviewed on: 21st April 2026

It means a lot to me that my money is invested ethic...

It means a lot to me that my money is invested ethically Reviewed on: 21st April 2026

Reliaful phone service.

Excellent service and very helpful phone service. Mobile app is easy to use. Good to know investment used to help the environment and renewables Reviewed on: 21st April 2026

Banking you can actually feel good about

I switched to Triodos at least ten years ago and haven't looked back. The big draw is transparency, they publish every organisation they lend to, so you can actually see your money supporting renewable energy, social enterprises, and affordable housing rather than quietly funding things you'd rather not think about. Day-to-day banking works fine. The app is clean, transfers are straightforward, contactless and Google/Apple Pay all do what they should. Customer service is human and helpful, which counts for a lot. It's not perfect. There's a £3 monthly fee, no overdraft, and the app lacks some of the bells and whistles you get with Monzo or Starling. But I'm not here for cashback rewards I'm here because I work in social care and it matters to me where my money goes overnight. For that, Triodos is hard to beat. Reviewed on: 21st April 2026

Best ethical bank out there.

Best ethical bank out there. What beats knowing your money does good? Alongside great customer service and a trusty app, Triodos is the current account for me. Reviewed on: 21st April 2026

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