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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

Great customer service whilst your money does good

The customer service is excellent, friendly and professional. The products are very good. I love that my money is doing good, and not doing evil. Reviewed on: 20th March 2026

its great to have a really ethical bank

its great to have a really ethical bank Reviewed on: 20th March 2026

Excellent, knowledgeable support

Support offered instant, friendly help over the phone and resolved my issue quickly, couldn't fault the service. Reviewed on: 20th March 2026

Love using an ethical and a local bank

Love using an ethical and a local bank Reviewed on: 20th March 2026

The best bank out there- put your money where your m...

The best bank out there- put your money where your mouth is and help make the world better Reviewed on: 20th March 2026

Punch above their weight!

We have been with Triodos bank for several years and have had no problems sleeping (because they’re ethical!) and no problems with their banking service. Reviewed on: 15th March 2026

Reply from Triodos Bank Hi Richard, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 17th March 2026

Reliable, easy to access, transparent, ethical, green

Triodos has been reliable, with an easy to use banking app and good communications around what they do with the money invested in them. Knowingy money is going to build a greener future rather than destroy it makes a real difference and is well with the £3 per month. If you want a current account with a green, ethical bank, Triodos is the one to go for. Reviewed on: 5th March 2026

Reply from Triodos Bank Hi Jonathan, Thank you for taking the time to leave us a review and for your positive feedback. We’re glad to hear you enjoy using your finance for positive change and that you enjoy being a Triodos customer. Thank you for your support. Kind Regards, Jennifer Response date: 13th March 2026

Excellent customer support and a clear conscience!

Triodos provides very good customer support and its online banking app works simply and efficiently. Knowing that I'm not contributing to the bad actors in this world via my bank account is reassuring. Reviewed on: 4th March 2026

Reply from Triodos Bank Hi David, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 13th March 2026

Really happy with decision to switch

Finally getting around to leaving a review after meaning to do so for a really long time. Made the switch from one of the main high street banks to Triodos around 6 years ago and couldn't be happier with the decision. I'm a firm believer that where we choose to bank and hold our investments/savings etc. is one of the biggest ways we can have a positive impact on issues like climate change. Knowing that every penny of my money isn't contributing to the fossil fuel industry and is instead supporting projects focusing on renewable energy, wildlife restoration etc. is a really good feeling, especially in current times when its hard to feel empowered to really change things/challenge a lot of the destruction going on around us. I've also always received excellent customer service from the Triodos team - always easy to speak to someone over the phone and colleagues have often gone above and beyond to take on my enquiry/issue as their own and to proactively update me which I've really appreciated and definitely isn't always the case with customer support elsewhere. If you're considering switching to a bank whose values align more with the issues you care about and where your money is doing good rather than harm I'd say go for it with Triodos. Reviewed on: 3rd March 2026

Reply from Triodos Bank Hi Tom, Thank you for taking the time to leave us a review and for your positive feedback. We’re glad to hear you enjoy using your finance for positive change and that you enjoy being a Triodos customer. Thank you for your support. Kind Regards, Jennifer Response date: 13th March 2026

They are far and away the most ethical bank

They are far and away the most ethical bank Reviewed on: 2nd March 2026

Reply from Triodos Bank Hi Andy, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 13th March 2026

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