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Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.93 (7547 reviews)

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4.94

Based on 7,547 reviews, last reviewed 16th Apr 2025

102600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent Bank for those who care about the planet Switched to TRIODOS 2 years ago as believe they are ethical and support community projects. Feel very happy to have made the change. Believe this bank... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Super slow Super slow. Have recently opened an account but it takes forever to load Reviewed on: 16th April 2025

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (7547)

Review of the Triodos Bank, Current Account:

Truly ethical

Triodos is a truly ethical bank supporting both ethical and sustainable projects. It is always good to know that they lend our money only to groups who are not damaging the environment or involved in armaments. Reviewed on: 26th February 2021

Best Bank - Good for everyone with no compromise

Every thing I want from a bank account with no compromise. I trust this bank fully to be upfront and to care for my money. Reviewed on: 16th April 2025

Great knowing money is being ethically invested and...

Great knowing money is being ethically invested and their Comms about where money is being used is great. Reviewed on: 16th April 2025

Opeenl d a current account but aoo is very slow...

Opeenl d a current account but aoo is very slow Reviewed on: 16th April 2025

Constantly good service, backed by real ethics.

Constantly good service, backed by real ethics. Reviewed on: 16th April 2025

Everything about Triodos is first class.

Everything about Triodos is first class. When telephoning, customer care people really do seem to care and nothing is ever too much trouble. Best of all, of course, is the knowledge that your money is being put to use in an ethical way. Reviewed on: 16th April 2025

Everything you need, easily accessible

User interface is easy to use on the app. I get actually useful notifications, paperless statements and everything I need is easy to find. I feel very secure using this bank Reviewed on: 16th April 2025

I've had a mixed bag with the customer service from...

I've had a mixed bag with the customer service from Triodos. I was a victim of a push transfer scam and my initial communication with Triodos' customer service was shambolic. I was told that Triodos couldn't help and I'd need to go back to the scammer and ask for my money back - which is opposite to the advice given by pretty much any other financial advice service. This was on a Saturday, and the experience I had with the customer service when I phoned again on Monday was completely different. I was transferred to an anti-fraud team who handled my issue well and recovered my money within a few days. They refunded me the £500 I had lost in the scam, and then when they recovered the money from the scammer, organised the money to be returned and retrieved their refund. All I can say is that there must be a case of two support teams, an in-office-hours team which were great, and an out-of-office-hours team that were terrible. I'm guessing the latter are 3rd party and have different priorities than the former team. But the lack of consistency will lose Triodos customers. They need to make sure their customer service is a good standard at all times they are available. In my opinion It would be better to not provide the service at those times, then to provide bad service. Reviewed on: 16th April 2025

ethical, sustainable and easy

ethical and sustainable is primary reason. after that, easy to bank with them, app and website both work well and are easy to use Reviewed on: 16th April 2025

Good ethical finance provider.

Good ethical finance provider. Helpful staff. Good user interface on the banking app for managing the current account. Reviewed on: 16th April 2025

I joined Triodos because they are an ethical bank -...

I joined Triodos because they are an ethical bank - unlike the one I’m leaving. but their personal service is also very good. There is very little waiting time when you call. It is so nice to talk with a human being instead of a computer. Reviewed on: 16th April 2025

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