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Triodos Bank: Current account reviews

4.94
Based on 9,313 reviews, last reviewed 26th Mar 2026
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Latest highest rating:

5

Excellent customer service I am very satisfied with the customer service. I can talk to human beings. They take fraud prevention very serious (sometimes adding extra time for tr... Read more Reviewed on: 26th March 2026
Fatima M's avatar
Fatima M

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9313)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

I access my account via the app mostly and find that...

5
I access my account via the app mostly and find that is very easy to use and always available. I have also use the online version as well on occasion. The main point of me joining Triodos was for the great ethics that they work within. So to find system access as good as they are is a great bonus. Reviewed on: 4th March 2025

A genuine ethical stance

5
I'm pleased to bank with a company that has a genuine ethical stance and that is using its money to support ventures that help fight climate change and the nature crisis. Sadly it almost stands alone in a world dominated by greenwashing. Reviewed on: 4th March 2025

Friendly, efficient and ethical

5
On the rare occasions that I've had to contact customer service, they have been quick and efficient and dealt with my query / resolved a problem in record time. My account is easy to use and I like the fact that the bank is supporting projects in my locality. Reviewed on: 4th March 2025

The only 'banking for good' bank in the country!

5
The only 'banking for good' bank in the country! Reviewed on: 4th March 2025

Basic account, only plus is it's ethical credentials.

3
Basic account, only plus is it's ethical credentials. Overall a very basic account, could be easily improved with Google Pay, notifications and a smaller fairer fee. I hate how customer service is only open business hours as I have a day job. Reviewed on: 4th March 2025

Services

5
Very friendly and easy to use services Reviewed on: 4th March 2025

I would rather pay a few quid to be with an honest b...

5
I would rather pay a few quid to be with an honest bank. I have been with Triodos for many years, firstly for an ISA, and then for a current account when they started these in the UK. I love the way Triodos invests positively, not just the 'least words' funds as other 'ethical' banks do. I find the app very easy to use, and you can also invest in their ethical stocks and shares quite easily from there. I have only ever had excellent customer service e.g. when I lost my phone. Highly recommend. Reviewed on: 4th March 2025

I love the ethical transparent banking!

5
I love the ethical transparent banking! Efficient, friendly, and guilt free! Reviewed on: 4th March 2025

Triodos are the most ethical bank.

5
Triodos are the most ethical bank. They invest in projects and causes which are beneficial to the planet. Reviewed on: 4th March 2025

Very happy with Triodos Bank, they're ethical and ea...

5
Very happy with Triodos Bank, they're ethical and easy to use. My questions were quickly answered and information easy to find. I also like seeing where their money goes. Reviewed on: 4th March 2025

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