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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Whenever I have contacted Customer Service they have...

Whenever I have contacted Customer Service they have always been polite and very helpful. TRIODOS bank has a policy of being truthful and transparent and so they charge a fee instead of hiding the cost of a personal account and pretending that private accounts are free. Reviewed on: 10th April 2025

Excellent service, happy staff AND ethical

We wanted to choose an ethical bank when we opened our joint account. It's been a great choice for us and we haven't looked back. Every time I contact them, I speak to a lovely person who seems happy in their role and happy to go above and beyond to assist me or answer my question. Reviewed on: 10th April 2025

Good ethical banking!

Good ethical banking! Easy to use website and friendly staff. It's good to know your money isn't being used to dig up dead dinosaurs to make poisonous energy and plastic waste Reviewed on: 10th April 2025

Triodos- best bank in the UK

Triodos is not only the most ethical bank in the UK it also provides amazing service through its app, online and customer support. All in all the best banking choice.. Reviewed on: 10th April 2025

Good personal and ethical banking.

I'm a new account holder. The app works well, I like the positive updates on the bank's activities. Reviewed on: 10th April 2025

Friendly and personable bank with great ethics, easy...

Friendly and personable bank with great ethics, easy to contact customer services and easy banking experience. Reviewed on: 10th April 2025

Triodos: superb, professional, ethical service.

Triodos offers a superb and ethical service, in all aspects and areas. I find this bank supportive, offering professional and reliable service, with a clear online presence and site, and inspiring and open in its communications. The most important thing for me is the way it invests: always ethically, always with a view to a healthy and equitable future for everyone and life on the planet. There is almost nothing more critical, especially at this time, and no other bank is as determined and dedicated on this front. I especially appreciate receiving Triodos's newsletters with inspiring updates about how its customers' money is being used, as this gives a sense of fulfilment and satisfaction. Reviewed on: 10th April 2025

I opened this account for my state pension.

I opened this account for my state pension. It is cheap, basic but works really well for me. The recent introduction of Applepay also makes it attractive. I am considering moving all my current account banking to Triodos. My other CA costs x7 more per month and offers benefits at least half of which I don’t need. Reviewed on: 10th April 2025

How my money is used is very important to me

It's very important to me that I know how my money is being used, and that it's invested in line with my beliefs. With Triodos I know I don't need to worrty - I can know my money is being used in ways that make the world a better place, without me having to spend time thinking about it. Reviewed on: 10th April 2025

Customer service is great!

Customer service is great! You don't wait long and the people who answer are very personable and helpful - they will wait patiently while you try their advice, and stick with you until it's all sorted. There's no putting you on hold or seeming hurried. Reviewed on: 10th April 2025

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