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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Triodos provide great service.

Triodos provide great service. I love that their principles align with mine. They are responsible and ethical - not words you can use with most banks today. Reviewed on: 10th April 2025

All good love the ethics and the way they support su...

All good love the ethics and the way they support sustainable development Reviewed on: 10th April 2025

Always ethical, always easy to use, always helpful.

Always ethical, always easy to use online, through ATMs and by phone, always polite, professional, helpful and efficient. It feels good also to be with a bank that has moral and ethical veracity and is not like others that fund animal torture and abuse or other unethical, inhumane activities. Reviewed on: 10th April 2025

Triodos are excellent and cost effective.

Triodos has a policy of charging for each transaction (some pence per go) that makes them ideal for my small limited company that doesn't do many transactions. Their customer service was truly excellent when I needs a new two factor device for the account. I've used Tridos since July 2015 and haven't looked back. Reviewed on: 10th April 2025

Banking to save the planet.

Banking to save the planet. Customer service are great. They always respond in a timely manner and are very friendly Reviewed on: 10th April 2025

Helpful and Responsive Customer Service

Whenever I have phoned Triodos, I speak with a UK-based staff member who has excellent and easy to understand English, unlike other call centres, and they are so helpful ! Reviewed on: 10th April 2025

Purpose and clarity

Triodos are constantly improving their service. Everything they do is done carefully and with clear purpose which is communicated clearly with customers. Customer service is excellent. Reviewed on: 10th April 2025

True peace of mind

It’s hugely important to know our money is not being used to harm people and animals and the planet. Triodos is ethical banking the way it can be done and we hope other banks will learn from them. Reviewed on: 10th April 2025

They've been great from the start and they keep me u...

They've been great from the start and they keep me updated with the things I care about Reviewed on: 10th April 2025

Full marks for Triodos!

An ethical bank that invests in sustainable projects and provides excellent service Reviewed on: 10th April 2025

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