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Triodos Bank: Current account reviews

4.94
Based on 9,333 reviews, last reviewed 5th Apr 2026
133400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Ethical responsibility andcustomer service Brilliant. I have a savings account and a current account. Their ethical investment policies are exactly what I have been looking for. Customer servi... Read more Reviewed on: 5th April 2026
Dominic G's avatar
Dominic G

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026
Oleg Bog's avatar
Oleg Bog

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (9333)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

An easy to use banking app

5
I have been using the Triodos online banking app to operate my current account. It is easy to use and I have not encountered any difficulties or technical problems. Reviewed on: 16th January 2024

Customer service improving all the time.

5
Customer service has got better over the years. Many glitches with getting to used to online banking were handled kindly. Most recently when asked to send a summary of how a foreign transfer could received the call handler completed the task and sent an email via secure method very efficiently. Thank you. Reviewed on: 16th January 2024

Triodos customer service is excellent.

5
Triodos customer service is excellent. Available to speak to in person without a long wait time. Knowledgable staff able to link with the correct department immediately. Good digital secure message service. Updates clear and regular. On line banking is clear and simple. Reviewed on: 16th January 2024

Best move I ever made

5
Wonderful customer service, click and efficient online app, and online website. Not only are they ethical in deeply unethical sector, but they care about their customers as well as the environment, humanitarian issues and their own role in a better future for all Reviewed on: 16th January 2024

Good experience over several accounts and many years!

5
We have a joint current account, several saving bonds and a cash ISA account and use online banking on a PC and a phone app. All works well and when we've had to speak to a human being they have always been very helpful. Triodos are good at telling us what they do with the money and where savings are invested. Reviewed on: 16th January 2024

ethical and professional

5
The only bank that I would trust to be ethical with my money. And so far everything I did with them was smooth and professional. Reviewed on: 16th January 2024

Knowing that my bank is not investing in harm gives...

5
Knowing that my bank is not investing in harm gives me peace of mind. Fees are reasonable and customer service is outstanding Reviewed on: 16th January 2024

Great ethical bank

5
I love the features provided by this bank and most importantly the ethics behind the bank. In particular customer service is always there to help if I have any requests, the app and website work really well and I know my money is being used to do good around the world. Reviewed on: 16th January 2024

Satisfied customer

5
I have been very satisfied with Triodos who are efficient, responsive, and keep you well informed about changes. Reviewed on: 16th January 2024

Banking for the future

5
A great current account, with a bank that actually does some good in the world. I don't like my money being lent out to companies that build oil rigs, design and sell weapons to regimes that kill civilians, or treat their employees badly. So I don't bank with a mainstream bank. Instead I know Triodos lend it to people like me, who want to use what influence they have in the world to make it a better place. It's so easy to make a difference. Triodos is the bank everyone would like to be with. Reviewed on: 16th January 2024

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