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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10948)

Fantastic Service for Both People and Planet

Always so easy to get hold of someone to talk to about any banking issues, very friending and helpful staff. Very reassuring to know that what little money I have is being put to good use for people and planet Reviewed on: 21st February 2025

App is very easy to use, no problems whatsoever

App is very easy to use, no problems whatsoever Reviewed on: 21st February 2025

Great ethical bank

I like the ethics of the bank, that I am not contributing to Fossil fuels and when ever I have had a question they have answered it quickly. Reviewed on: 21st February 2025

Excellent customer service

Excellent customer service and I so appreciate the efforts they take to offer us ethical and pro planet financial products. Reviewed on: 21st February 2025

Very simple to use app.

Very simple to use app. Having no branch network is not relevant to me. Reviewed on: 21st February 2025

Great cutomer service

Triodos Bank is very easy to deal with, they have customer service people who actually answer the phone in a reasonable time! And they are always good to speak to. I love their ethical stance. Reviewed on: 21st February 2025

Ethical and aware

Great feedback about the ways they use money to support the climate and worthwhile projects. So reassuring to know our money isn’t being used to mine fossil fuels etc. clear and easy access to online accounts. When you need to speak to someone, you can get a real person who really knows about the bank and can answer your queries Reviewed on: 21st February 2025

5 star transparency

I love the transparency of Triodos Bank's current account - paying the monthly fee in exchange for knowing what my money is and isn't supporting feels like a no-brainer. I've had great customer service when needing to check anything, too. Reviewed on: 21st February 2025

A good bank that send relevant e-mails and seems to...

A good bank that send relevant e-mails and seems to genuinely care about the environment and people - in reality how many other banks can remotely claim to do that?! Reviewed on: 21st February 2025

Very efficient bank.

Very efficient bank. No mistakes and answer phones promptly. Good at checking thoroughly when I was transferring money abroad. Website is good and easy to use. Reviewed on: 21st February 2025

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