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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

A brilliant current account.

A brilliant current account. Helpful people at the end of the phone when needed. An app that is easy to use and does what is needed. Above all - ethical Reviewed on: 16th January 2024

Triodos has been a revelation in terms of banking et...

Triodos has been a revelation in terms of banking ethically. I switched from a bank whose investments contradict my beliefs and after extensive research, I found Triodos to promote the possibility that banking can contribute to the world, not simply be a machine to make money : irrespective of the means. I encountered some teething problems when first opening the account but these were very quickly and sympathetically dealt with by the team. I actually experienced a first: the member of staff I spoke to on the phone to report a problem said she would stay on the phone while I tried to make the (hitherto unsuccessful) transaction again, so she could address it "live". This personal experience is what I have missed so much in my previous banking experience. So, on a personal and global level, I am very happy with my switch! Reviewed on: 16th January 2024

Always there to help out if needed.

Always there to help out if needed. Excellent service and excellent environmental credentials, what’s not to like? Reviewed on: 16th January 2024

Excellent on-line banking & friendly cust.omer service

Excellent on-line banking facilities & friendly customer service & with an ethical approach to banking which is very difficult to find these days Reviewed on: 16th January 2024

Great bank, ethical and easy to deal with.

Great bank, ethical and easy to deal with. Reviewed on: 16th January 2024

I am pleased that Triodos is such an ethical bank.

I am pleased that Triodos is such an ethical bank. I do wish they would stop having two bank sites. It's been going on for too long. Reviewed on: 16th January 2024

Great ethical bank

I have not had any problems banking with Triodos in all the years I have been with them. The app is very user-friendly and the security process means I can confidently shop online. I love the fact that their investments are totally ethical and are made to local small-medium businesses. I'm happy to know that my savings are helping people to develop their businesses in an ethical and sustainable manner. Reviewed on: 16th January 2024

As a not very confident on-line user, I have had a l...

As a not very confident on-line user, I have had a lot of help on the few occasions when I have not known how to find the service I was looking for, or how to complete a transaction. Reviewed on: 16th January 2024

Excellent customer service and attention to detail

Triodos have real people at the end of the phone who are willing to help you in any way possible, their customer service is second to none and their attention to detail also great. The app makes payments easy and you can keep an eye on all your incomings and outgoings - it also helps you if you’ve forgotten to make a payment as you can check when your last one was… Reviewed on: 16th January 2024

Ethical banking

My husband and I have had a current account with Triodos since it was introduced and have always been pleased with it. It’s straightforward to operate, secure and above all ethical. On the very odd occasions we have needed to contact Triodos that too has been straightforward. Reviewed on: 16th January 2024

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