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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10934 reviews)

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4.95

Based on 10,934 reviews, last reviewed 24th Apr 2026

23817% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A caring bank The mobile app is very easy to use. I also like it that my money is invested ethically Reviewed on: 24th April 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10934)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Excellent service.

Excellent switch service. Efficient and quick and reliable service Reviewed on: 16th January 2024

Highly approachable banking institution

Best customer service I've ever experienced with a bank. Fast response from well informed and friendly team. Reviewed on: 16th January 2024

Triodos, the true sustainable bank

Triodos Bank is all about sustainabilty, ethical investments with great customer service on top. Reviewed on: 16th January 2024

An ethical bank practicing open disclosure

An ethical bank with open business information and practices. All customer support I have needed from them has been excellent and their online banking has been pretty faultless and easy compared to other established larger banks Reviewed on: 16th January 2024

Good experience of the Triodos current account...

I have a Triodos current account from the moment they became available. Through out that time I have never had any problems of any sort in operating the account. There is a monthly fee for the account but I feel this Is an honest and clear way of showing banking is not free. Reviewed on: 16th January 2024

An easy to use banking app

I have been using the Triodos online banking app to operate my current account. It is easy to use and I have not encountered any difficulties or technical problems. Reviewed on: 16th January 2024

Customer service improving all the time.

Customer service has got better over the years. Many glitches with getting to used to online banking were handled kindly. Most recently when asked to send a summary of how a foreign transfer could received the call handler completed the task and sent an email via secure method very efficiently. Thank you. Reviewed on: 16th January 2024

Triodos customer service is excellent.

Triodos customer service is excellent. Available to speak to in person without a long wait time. Knowledgable staff able to link with the correct department immediately. Good digital secure message service. Updates clear and regular. On line banking is clear and simple. Reviewed on: 16th January 2024

Best move I ever made

Wonderful customer service, click and efficient online app, and online website. Not only are they ethical in deeply unethical sector, but they care about their customers as well as the environment, humanitarian issues and their own role in a better future for all Reviewed on: 16th January 2024

Good experience over several accounts and many years!

We have a joint current account, several saving bonds and a cash ISA account and use online banking on a PC and a phone app. All works well and when we've had to speak to a human being they have always been very helpful. Triodos are good at telling us what they do with the money and where savings are invested. Reviewed on: 16th January 2024

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