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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

4
It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

An ethical bank practicing open disclosure

5
An ethical bank with open business information and practices. All customer support I have needed from them has been excellent and their online banking has been pretty faultless and easy compared to other established larger banks Reviewed on: 16th January 2024

Good experience of the Triodos current account...

5
I have a Triodos current account from the moment they became available. Through out that time I have never had any problems of any sort in operating the account. There is a monthly fee for the account but I feel this Is an honest and clear way of showing banking is not free. Reviewed on: 16th January 2024

An easy to use banking app

5
I have been using the Triodos online banking app to operate my current account. It is easy to use and I have not encountered any difficulties or technical problems. Reviewed on: 16th January 2024

Customer service improving all the time.

5
Customer service has got better over the years. Many glitches with getting to used to online banking were handled kindly. Most recently when asked to send a summary of how a foreign transfer could received the call handler completed the task and sent an email via secure method very efficiently. Thank you. Reviewed on: 16th January 2024

Triodos customer service is excellent.

5
Triodos customer service is excellent. Available to speak to in person without a long wait time. Knowledgable staff able to link with the correct department immediately. Good digital secure message service. Updates clear and regular. On line banking is clear and simple. Reviewed on: 16th January 2024

Best move I ever made

5
Wonderful customer service, click and efficient online app, and online website. Not only are they ethical in deeply unethical sector, but they care about their customers as well as the environment, humanitarian issues and their own role in a better future for all Reviewed on: 16th January 2024

Good experience over several accounts and many years!

5
We have a joint current account, several saving bonds and a cash ISA account and use online banking on a PC and a phone app. All works well and when we've had to speak to a human being they have always been very helpful. Triodos are good at telling us what they do with the money and where savings are invested. Reviewed on: 16th January 2024

ethical and professional

5
The only bank that I would trust to be ethical with my money. And so far everything I did with them was smooth and professional. Reviewed on: 16th January 2024

Knowing that my bank is not investing in harm gives...

5
Knowing that my bank is not investing in harm gives me peace of mind. Fees are reasonable and customer service is outstanding Reviewed on: 16th January 2024

Great ethical bank

5
I love the features provided by this bank and most importantly the ethics behind the bank. In particular customer service is always there to help if I have any requests, the app and website work really well and I know my money is being used to do good around the world. Reviewed on: 16th January 2024

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