Write a review

Go to business site

Triodos Bank: Current account reviews

Name: Current account
Rating: 4.93 (8149 reviews)

View other Triodos Bank products

4.93

Based on 8,149 reviews, last reviewed 5th Mar 2026

19800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Reliable, easy to access, transparent, ethical, green Triodos has been reliable, with an easy to use banking app and good communications around what they do with the money invested in them. Knowingy money... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

Read all reviews See your review

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (8149)

Review of the Triodos Bank, Current account:

Ethical

Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

I've had a mixed bag with the customer service from...

I've had a mixed bag with the customer service from Triodos. I was a victim of a push transfer scam and my initial communication with Triodos' customer service was shambolic. I was told that Triodos couldn't help and I'd need to go back to the scammer and ask for my money back - which is opposite to the advice given by pretty much any other financial advice service. This was on a Saturday, and the experience I had with the customer service when I phoned again on Monday was completely different. I was transferred to an anti-fraud team who handled my issue well and recovered my money within a few days. They refunded me the £500 I had lost in the scam, and then when they recovered the money from the scammer, organised the money to be returned and retrieved their refund. All I can say is that there must be a case of two support teams, an in-office-hours team which were great, and an out-of-office-hours team that were terrible. I'm guessing the latter are 3rd party and have different priorities than the former team. But the lack of consistency will lose Triodos customers. They need to make sure their customer service is a good standard at all times they are available. In my opinion It would be better to not provide the service at those times, then to provide bad service. Reviewed on: 16th April 2025

ethical, sustainable and easy

ethical and sustainable is primary reason. after that, easy to bank with them, app and website both work well and are easy to use Reviewed on: 16th April 2025

Good ethical finance provider.

Good ethical finance provider. Helpful staff. Good user interface on the banking app for managing the current account. Reviewed on: 16th April 2025

I joined Triodos because they are an ethical bank -...

I joined Triodos because they are an ethical bank - unlike the one I’m leaving. but their personal service is also very good. There is very little waiting time when you call. It is so nice to talk with a human being instead of a computer. Reviewed on: 16th April 2025

Talking to a real person

Had to ring to authorise a large payment out and it was quick and efficient and friendly Reviewed on: 16th April 2025

Easy to use, friendly and professional customer serv...

Easy to use, friendly and professional customer service team, clear and simple banking. Reviewed on: 16th April 2025

Helpful customer service

The app always seems to work ok and they are happy to help when need it. I had my card details stolen and I don't know how the thieves manage to copy my details with mycard in my wallet! And they were very helpful and refund my money back. Reviewed on: 16th April 2025

They've modernised their app, the banking simply wor...

They've modernised their app, the banking simply works and on a basis of transparency and ethics that I value. Reviewed on: 16th April 2025

Great service and ethical banking

The customer service team is easy to reach and happy to help with issues. I love knowing that my bank invests ethically and provides loans for small businesses near me. And it's easy to use the current account and banking app. Reviewed on: 16th April 2025

I’ve been with Triodos for three years now and love...

I’ve been with Triodos for three years now and love the smoothness of service and easy accessible banking. They are the UK’s ethical bank and I fully support their ethos. Reviewed on: 16th April 2025

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Silver Added Value Account
from Lloyds Bank 3.75 from 19 reviews
Cash account
from TSB 3.76 from 94 reviews
Current Account
from Allied Irish Bank - AIB 2.49 from 16 reviews

Want to see more from Triodos Bank?

Online Saver
from Triodos Bank 4.95 from 999 reviews
Charity Saver
from Triodos Bank 4.95 from 155 reviews
Cash ISA
from Triodos Bank 4.94 from 2678 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub