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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Triodos Bank Current Account works well for us without access to a branch

The most obvious potential disadvantage of having a Triodos Current Account is that Triodos Bank doesn't have any high street branches. The only significant consequence is that on the rare occasion when we receive a payment by cheque we have to pay it in by post which works fine. Not having a cheque book has never been a problem for us. If we have any questions our first option is to send a secure message using the app or internet banking. We've always got response within the stated deadline. The second option is to phone - the wait time is reasonable, your are not greeted with an irritating nest of options - instead you get to speak to real person who will do their best to answer your question there and then or if necessary respond by secure message. Reviewed on: 23rd March 2023

Banking For A Good Future

Triodos is the bank of hope for a good and green future. Reviewed on: 23rd March 2023

Easy, open , fair and helpful

I have had a personal account from the outset. I have found the operation of the account easy and safe, on line or via app. . I support the sustainable lending policy of the bank linked to the openness of the projects supported. I would recommend it to anyone. Reviewed on: 23rd March 2023

Ethical, people-focussed, social engagement

I have a current account and a savings account with Triodos, love the bank’s ethos and commitment to supporting community enterprise, whilst offering great customer service and good interest rates. Reviewed on: 23rd March 2023

Everything I need from a bank

Triodos provides everything I need from a current account. In addition for unusual requests or questions their customer service phone line has been quickly answered and always friendly and knowledgeable. Reviewed on: 23rd March 2023

Nothing but praise for Triodos

They did all the work when I switched to them. All went punctually and perfectly. I love that they’re ethical and don’t invest in fossil fuels. Easy and quick to talk to someone, and always helpful. I highly recommend them. Reviewed on: 23rd March 2023

Confidence

I have confidence and faith in this bank that they invest ethically and with scruples. It is reassuring to know that that part of my life is a tick in the ethical box Reviewed on: 23rd March 2023

Excellent, Ethical and Environmental

I have been a personal current account holder for 5 years now and my banking has been totally glitch free. Excellent customer service and communication. Very happy customer. Reviewed on: 23rd March 2023

See Through Banking

Triodos is the epitome of ethical banking, always transparent, always trustworthy. No 'greenwashing'! Reviewed on: 23rd March 2023

Straightforward banking with a twist.

No-nonsense products that do good for society and the planet. Simple but effective banking app and great customer service. Reviewed on: 23rd March 2023

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