Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

HONEST

5
A BANK THAT SUPPORTS LOCAL COMMUNITY, GLOBAL PEACE AND WELFARE AS OPPOSED TO GREED AND WARFARE Reviewed on: 20th January 2023

The most ethical bank and helpful too

5
I chose to switch to Triodos because its ethical stance is the most thorough of all and I've found them very helpful in customer service as a new customer. Reviewed on: 20th January 2023

Overall great bank

4
What I love about this bank is I know my money is going towards things that align with my moral values! The customer service and online support is also first class Reviewed on: 20th January 2023

Ethical Banking is so important

5
Being committed to ethical banking is the single most important thing to me, and Triodos wins hands down! Reviewed on: 20th January 2023

The best UK bank - hands down.

5
I love banking with Triodos bank. Not only do they look after my money, respond to my queries and provide an excellent service in all resopects, they are THE most ethically sound banking institution in the UK. I have a clear conscience that my money is safe in the hands of an organiation which is transparent, honest and fair to people and planet. What more could you ask for? Reviewed on: 20th January 2023

Pioneering

5
Triodos informs me regularly of how my money is invested in ethical and sustainable companies. Their positive impact goes full circle as it makes me feel I am part of the change society needs to tackle the climate crisis and the unfair distribution of wealth rather than being part of the problem. Reviewed on: 20th January 2023

Best banking

5
I have never regretted moving my current account from a well-known high street brand to Triodos. Life is easy with Triodos, the website and app work well and help is at hand via phone and email if and when needed. I have found customer services to be extremely good and I wouldn't hesitate in recommending Triodos to others. Its ethical position is, of course, an added bonus that pleases me. Reviewed on: 20th January 2023

Best Sustainability Bank

4
Triodos has all the necessary advantages and functions of much bigger organisations but 100% more responsibility for our planet. Reviewed on: 20th January 2023

An Ethical bank with superior customer service

5
I switched from HSBC to Triodos. In addition to being superior in terms of ethics (Triodos is the highest rated bank on Ethical Consumer), Triodos, in my opinion, is also superior with regards to customer service and usability. Reviewed on: 20th January 2023

Transparency

4
I'm confident that my money isn't being invested in fossil fuels, arms manufacturing or other companies I don't approve of Reviewed on: 20th January 2023

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products