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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10940)

Ethical banking which really works

5
The switch to Triodos was flawless and the account has all the functions of the best current account. Customer service is excellent. The ability to do your banking and know that you are helping to support ethical and sustainable businesses without anyone getting ripped off is very satisfying Reviewed on: 18th January 2023

Superb, sustainable, transparent and a leader in the way forward

5
Triodos is superb on all counts. And I try to get friends and colleagues to join without success. The only thing lacking I believe is Triodos not making themselves and the values underpinning them more known in wider society - mainstream media, discussoin panels, politics programmes, news programmes, social media, wherever it could be to challenge conventional thinking and show a better way forward. Reviewed on: 18th January 2023

Forward-thinking banking

5
I switched to Triodos a while ago and they are superb. I literally can't fault them. The transition was so easy and the online and digital side of things works seemlessly - but the most important thing is that I know that my money is being used to do truly good things! I always worried where my money was with my previous high-street bank, and now I can truthfully tell my kids I am doing all I can with the money we have, with helping to lessen the effects of climate change and social injustice. Feels good! Reviewed on: 18th January 2023

A bank you can trust (at least one of the few in this world)

5
My experience with Triodos has been great! The customer service is very helpful and I never had any issues with my banking. I feel good to have my money in a "green & ethical bank". Reviewed on: 18th January 2023

Triodos bank

5
Great customer service, mobile app very easy to use, highly recommend. Reviewed on: 18th January 2023

Top marks

5
Excellent customer service. Fantastic to know my money isn't doing any harm Reviewed on: 18th January 2023

Proud to use a responsible bank

5
Good. User interface hopefully continued to improve. Would be great to see faster transactions (both paid and received) and mobile notifications for these notifications. Monzo does this very well. Reviewed on: 18th January 2023

Excellent values

5
At last, a bank with excellent values, ethics, and transparency in all that it does. How refreshing to see a bank that puts great principles into practice. Reviewed on: 18th January 2023

Great and ethical bank

4
Was looking for an ethical bank and research led me to Triodos. I’m glad I changed over…we need more of them and less of the big 5. Customer service has always been excellent. A few minor bumps with card declines in the beginning but all smooth now and I out that down to my card being new. The digital side isn’t as advanced as some banks but they are smaller and the focus is on other benefits, but it is improving. Would throughly recommend Reviewed on: 18th January 2023

Ethical and efficient

5
Triodos is not only an ethical bank which matches my values, it provides an efficient and effective personal service that meets my banking needs. Reviewed on: 18th January 2023

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