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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

4612% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10940)

Easy to go green

Triodos was so easy to join and transfer my account to it was great. I feel that my money's being used well and Triodos are transparent and happy to share how they invest my money. The mobile banking system has had a serious overhaul this year and is now super easy to use. Reviewed on: 18th January 2023

Fantastic service and care for the environment

I have had an account for years and greatly appreciate the super service and knowing that they are investing my money ethically. Honest, trustworthy and transparent - what more could one ask for? Reviewed on: 18th January 2023

the honest bank

i'm a long time customer and have for decades had nothing but good service, transparency and reliability from Triodos. Reviewed on: 18th January 2023

Friendly, fast, and ethical

I moved to Tridos bank nearly a year ago because of their high ethical and sustainability standards and am so glad I did. The switch and setup were really easy and it has been fast and great to use since. Every time I see the news about banks, including my previous bank, financing climate-destructive industries I am so glad my money is now being used to help create a safer and more equitable future instead. Moving to Tridos is probably one of the best decisions I've made and I encourage my family and friends to do the same. Reviewed on: 18th January 2023

The environment and customer support

Triodos is the most environmentally aware bank and acts on its principles. I believe that climate change is the biggest challenge facing us all, so I think that Triodos policies and actions are of great importance to the world. On a personal note Triodos has been wonderful in supporting me through a recent hacking of my computer and bank account, They acted both proactively to protect my account and supportively in helping clean up the aftermath. I recomend this bank to everyone Reviewed on: 18th January 2023

Great ethical bank

It's rare to find a bank that you can trust. With super helpful customer service and a good app too. Reviewed on: 18th January 2023

Hassle-free banking

My bank account is secure and easy to operate. Being something of a 'stick in the mud', as far as upgrading my old mobile phone goes, I only operate the account from my laptop, but that gives me everything I need from the account. Reviewed on: 18th January 2023

Excellent personal service when help needed

We are pleased to have transferred our account to an ethical bank. One concern was that there was no local physical branch location. However, we have contacted the bank by phone on several occasions and on each occasion have been more than satisfied by the personal attention received. Each person has stayed with us until satisfied that we had resolved our problem and gave no sense of being rushed. Access to the account is easy by phone app or online. Reviewed on: 18th January 2023

Outstanding & Straightforward

This is a really decent bank not one of the majors still investing in fossil fuels, laundering dirty cash and the like. It gives good straightforward customer service, doesn't bombard you with dubious loan offers and other nonsense - its an outstanding product in a sector with so few of them. Reviewed on: 18th January 2023

Great customer service

I’m so happy to have found Triodos bank. I feel relieved that my money is not funding hate, but goes towards positive schemes. The App is very easy to use, and when I have needed further assistance the service on the help lines is the most friendly and helpful you’ll find. My call have also been answered promptly. Overall a brilliant bank! Reviewed on: 18th January 2023

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