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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
4612% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10940)

Ethical banking at its best

5
When so many banks are paying lip service to ethical banking to attract customers, it's good to see a bank that is 100% behind its principles. Reviewed on: 18th January 2023

My money used for good

5
I like to know that my money isn't used to support industries and businesses that cost the Earth. Reviewed on: 18th January 2023

All you need and ethical too.

5
Great bank, great service. Not investing in the destruction of the planet and supporting good causes. At last a bank one can be proud of. Reviewed on: 18th January 2023

Excellent service from an ethical bank

5
We have banked with Triodos - both business and personal - for many years. The service is prompt, efficient and courteous, and it's good to know that our money is with an ethical company. And if we ever do have to be placed on hold on the phone, the music they play is great! Reviewed on: 18th January 2023

Best Bank - Best Values

5
Triodos has ethical values and follows them. They also offer excellent service. Reviewed on: 18th January 2023

Environmental ethical and convenient

5
It’s great to bank with a bank that has my values and I can trust their behaviour will be ethical Reviewed on: 18th January 2023

Triodos Bank - Personal Touch

5
The team at Triodos are friendly and helpful. There's no sense that they are reading from a script or tied to an algorythm but truly want to help you. It always feels deeply personal as they assist me with a problem or difficulty. I know that my money is safe with them and that the values of Triodos align with my own. Reviewed on: 18th January 2023

Excellent service

5
Wonderful to find an ethical bank with such high standards of service Reviewed on: 18th January 2023

Customer service & security

5
Very good and helpful customer service from knowledgeable banking staff in Bristol. Very security conscious on customer's behalf in terms of identifying and querying with customers unusual online transactions. Strong banking verification. Reviewed on: 18th January 2023

Ethical values

4
I joined Triodos because of their ethical practice. Their systems are not perfect, but no organisatiion gets everything right. Reviewed on: 18th January 2023

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