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Triodos Bank: Current Account reviews

4.93
Based on 7,954 reviews, last reviewed 12th Jun 2025
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Latest highest rating:

5

Has absolutely everything i need including ethics! Has absolutely everything i need, is straightforward, and i can sleep at night knowing I'm not funding anything insidious. They still seem to be the o... Read more Reviewed on: 12th June 2025
Tessa Caley's avatar
Tessa Caley

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025
Ed's avatar
Ed

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (7954)

Triodos is a bank that makes a difference

5
Using the current account is easy, you can check your statements on the internet and the customer care on the telephone is excellent. Reviewed on: 16th December 2019

Current account with good ethical basis

4
If I was talking about a Triodos current account I would say something like the following:- Positives- Strong ethical / eco / green philosophy governing the businesses and investments the bank deals with Good current account offering, in line with market offerings from other banks Good customer service Online banking works well and is nicely designed giving access to both current and savings account (but see below) Triodos is open and transparent with regard to business philosophy and lending / investment rules Excellent text/messaging system giving current and timely transaction and balance updates High level of investment in community and social projects Negatives (let's be fair) - Customer management systems are not fully integrated (requires manually completing a new application form when opening other account types) No branches - inconvenient when paying in cheques (yes they still exist) Triodos not recognised by some major financial institutions as a credible bank (I was unable to arrange payment of a pension tax free sum into my Triodos account) Monthly fee - major clearing banks offer 'free' banking Triodos philosophy sometimes verges towards the extreme eco / sjw/ activist views, perhaps with less regard for the reality of daily life as experienced by lower paid members of society No overdraft facility Minor - logon to online banking is clunky Summary Good current account offering which is perfectly adequate for day - day use but lacks some standard banking/current account facilities. Big draw is the high ethical and eco / green standards by which the bank is governed. Reviewed on: 16th December 2019

Great ethical bank

5
One of the few ethical banks out there, I've never had a bad experience with Triodos! I have both a current account and an ISA with them, and would recommend them to anyone! Reviewed on: 16th December 2019

I'm very happy with Triodos bank

5
I feel I'm doing well using ethical banking, the online and telephone service is very good. Reviewed on: 16th December 2019

Excellent customer service to match their ethical credentials!

5
The banking app is brilliant and every other communication has been easy - no long call wait times and friendly and informed service from a real human at the other end of the line. And most importantly I just feel so much happier knowing my money is with a bank that truly embodies their ethical ideals. Win win! Reviewed on: 16th December 2019

Has made me believe in banks again!

5
I love the fact that I can see where Triodos is investing in socially sustainable businesses and organisations in my area. Easy to use app and highly secure. Customer service friendly and local. Reviewed on: 16th December 2019

ecological and easy

5
Triodos' support for ecology and social justice is second to none. Their current account system is clear and easy to access and use. Their customer support team is always helpful (which is not always true of such teams). Reviewed on: 16th December 2019

Responsible banking

5
Keep my money safe, help society investing into useful things. Reviewed on: 16th December 2019

Ethical banking with amazing customer service

5
A bank account with impeccable ethical credentials and easy to use online banking. When I have needed customer service, they are responsive, very helpful and UK based. Reviewed on: 16th December 2019

Amazing service and sustainable

5
I love Triodos as a bank - their ethics and transparency are important to me to know what my money is supporting. Their app is better than any other banking app I have used previously, and their customer service has been amazing every time. Highly recommend! Reviewed on: 16th December 2019

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