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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Friendly, kind and ethical.

I have been banking with Triodos for a few years now. When I ring I get through to a real person quite quickly. Recycle-able cards and card machine for online banking. Good security. And just SO KIND! Reviewed on: 15th January 2022

Thoroughly Ethical.

I changed my account to Triodos because they spend money wisely to help both people and planet. Reviewed on: 15th January 2022

Ethical banking at it's best

Triodos are a uniquely ethical bank and I and my partner have personal online current accounts and investments with Triodos. The online account is easy enough to use and seems very secure system. I'll start using the phone app soon for greater convenience. The ISAs are doing well too. Reviewed on: 15th January 2022

Excellent

Triodos customer service is excellent, and resolved an issue I had with a third party quickly and efficiently. The online current account is user friendly and feels secure. Love the boidegradable bank card, and of course their ethical approach to investments. Reviewed on: 15th January 2022

Ethical banking

Ethical banking done right. Very proud to support Triodos Reviewed on: 15th January 2022

Ethical

Great to have a bank that invests in ethical and sustainable projects. Reviewed on: 15th January 2022

Trustworthy, Ethical, Friendly

Triodos bank services are fantastic and high quality. Great customer service, provide financial security for my money and Triodos are revolutionising ethical banking. A bank that does good in every sense and makes a positive difference by investing exclusively in sustainable businesses and initiatives. A bank with a genuine conscience, and a bank that I believe adds even more value to money in a sense that Triodos is helping to improve lives, infrastructures and the world we live in. I have a high level of trust for Triodos as the bank is transparent in communicating to customers where funds are invested, even specifically about places most relevant to me by using my postcode to filter information that I am sent via tailored update emails. It is fantastic to see how Triodos investments are doing good and making a real difference. Reviewed on: 15th January 2022

Superb Ethical Bank

Excellent customer service and confident my money is being invested wisely and ethically. Reviewed on: 15th January 2022

Excellent phone back up to an online ethical bank

We wanted an ethical current account, but were a little worried by online only, but the phone back up and security system is very user friendly and reassuring Reviewed on: 15th January 2022

Great to know your money is doing good

Great phone support from a friendly UK team and a functional app for a transparent current account. Reviewed on: 15th January 2022

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