Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
2022% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Truodos puts ethics first. What else do you want?

5
The global imperative to mitigate climate change is only possible if we all move any money we have to ethical banking options such as Triodos. Reviewed on: 15th January 2022

Friendly & good for the earth

5
Whenever I have a question or a problem my call is answered quickly by a friendly real human voice I can hear and understand clearly! This is worth so much. & on top of that and great service, I love knowing that my money is in good hands doing good things for the world. Reviewed on: 15th January 2022

An imaginative & creative Bank

5
I was utterly disgusted by the behaviour of most British Banks during the 2008 financial crisis. They behaved like extortion organisations: pursing financially obscene objectives whilst belittling & exploiting small businesses. The ethics of Triodos are a complete contrast. I have wondered how they survive in the brutal financial markets. I assume it is their fair & transparent business model & their respectful & supportive approach to their customers. The staff efficiently dealt with a recent query of mine & I hope they continue to prosper in the years ahead. I've been an account holder for several years now & have been impressed by the support they've received from various celebrities. It's brilliant that they provide financial backing to sustainable & ethical small-scale businesses: such organisations are the backbone of the British economy & deserve support. The greedy, irresponsible main street banks will unfortunately continue to invest in oil, cigarettes & unethical practices. However I hope Triodos (even though I still mis-pronounce the name) will continue to expand & greet more impressed & enthusiastic customers. Reviewed on: 15th January 2022

Ethical banking made easy

5
It was after a long research project that I finally settled on Triodos. The only criteria were: ethical banking and investment and they met them, and more. The application was made in July 2021 and although it was in the middle of the pandemic it took only a few days for the account to be opened and operational. I have reason to call customer service recently and expected a long waiting time; so I was pleasantly surprised when my call was answered immediately and dealt with politely and efficiently. The current account meets all my needs, the banking app is easy to use. Highly recommend this bank. Reviewed on: 15th January 2022

more personal attention than other banks

5
my problems are solved efficiently and courteously Reviewed on: 15th January 2022

An ethical and easy to use bank

5
Want to support ethical companies that help the environment and community initiatives. Triodos Bank is such a bank. It is easy to use, customer service friendly and helpful, and it is all online. Transfer of direct debits, payments all went through efficiently and promptly. I'm very happy to have switched to Triodos Bank. Banking with them is congruent with my values of living lightly on the planet while maintaining a lifestyle I'm comfortable with. Reviewed on: 15th January 2022

Ethical banking at its best :)

5
Customer service is great, app has improved massively - and it's all ethical :D Reviewed on: 15th January 2022

Best Ethical choice

5
Triodos are a unique bank. No other bank has ethical investment at its core, whatever they might claim. I choice to bank with them on ethical rather than financial grounds. However, I've found them as good or better than the well-known high street bank I had used before. On the few ocasions I've needed to talk to an advisor I've found them easy to contact and thoroughly efficient and helpful. I simply cannot find fault with Triodos! Reviewed on: 15th January 2022

Investing in sustainable projects

5
So happy to be with a bank that invests responsibly, and not in fossil fuels. I love the way they demonstrate their support for local community initiatives and support environmentally conscious start ups. Reviewed on: 15th January 2022

Bank of the future

5
The model for responsible banking in 2022 Reviewed on: 15th January 2022

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products