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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Ethical and environmentally beneficial banking

Triodos Bank are committed to ethical investments that promote environmental concerns. They give excellent customer services. Reviewed on: 15th January 2022

Best Bank Ever

Completely ethical and transparent, excellent internet and mobile banking. Reviewed on: 15th January 2022

Ethical, efficient, friendly.

Ethical, online banking as good as any other bank. Customer service on the phone, polite and direct. Reviewed on: 15th January 2022

the ethical bank

friendly, professional staff - a safe pair of hands if you care about ethical investment and savings. Reviewed on: 15th January 2022

My finances are in trustworthy banking-hands, which serve customers and the community well. Ethical, open and extremely good customer service.

My queries are always answered - even if the answer needs looking into. I try to do good stewardship in my life and this is a further extension. Reviewed on: 15th January 2022

Peace of mind Banking

After years of nagging concerns about banking with certain high street brands who openly invest in projects contributing to the climate and ecological crisis, it was a relieve to discover how easy it was to switch to Triodos. The app and online experience has done everything needed of it, the marketing is noninvasive but informative, and I have no reason to test the customer service team as nothing has gone wrong. Banking I don’t have to think about, but more importantly don’t need to worry about what’s being done on my behalf. Reviewed on: 15th January 2022

Ethical, accessible, and friendly

I joined Triodos because of its ethical credentials. I didn't want my money being used to fund fossil fuels and other unethical ventures. I've been pleasantly surprised, therefore, to find that the customer service, online banking interface, and regular security updates are so much better than any major bank I've been at before. It almost feels like a small family company, who genuinely care about customer satisfaction at the personal level. I am never leaving Triodos bank. Reviewed on: 15th January 2022

Ethical bank with excellent service

As I take more and more time to consider where I spend or put my money, I am delighted with Triodos Bank. Easy to use online banking and mobile app and highly recognised for their focus on the wellbeing of the planet. Leaders in making real change. Not focused on shareholders but on doing the right thing and influencing others in the same way. Plus friendly staff who don't try to sell you products all the time, and I can make contact easily and get quick replies! Not bad for my little current account! Reviewed on: 15th January 2022

Terrific and caring customer service knowing that your money is supporting the best causes

Simply put, you get good old-fashioned, personal and finished customer support and you know exactly what causes your funds support as every one is disclosed on the Triodos UK website Reviewed on: 15th January 2022

It's wonderful to be with a bank that is so focussed on building a better future, by how they invest, their crowd-funding opportunities, and their ethically minded way of working.

It is excited to be part of an organisation that is pro-active in creating an environmentally friendly future, which also comes as a relief from the doom-mongering we hear all the time in the media. Reviewed on: 15th January 2022

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