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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

1955% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

High ideals

Triodos' values and ideals are those which I identify with. That, and great customer support when needed. Reviewed on: 2nd March 2021

Great service and products

Love Triodos bank transparency and how they keep customers engaged with the work they do. Customer services is always excellent. Reviewed on: 2nd March 2021

A real innovator in the world of banking.

Triodos is a bank that puts social responsibility ahead of profit. Don't worry, they still offer great customer service, and all the services that you need from a current account. Their security, both of cards and the online banking service, is second to none, and inspires complete confidence. Reviewed on: 2nd March 2021

Ethical investments, Green Bank

Best support, even in lockdown, when they worked from home. I never got such a green and ethical bank in my life. Planning to open my business account with them as well as personal and ISA. Highly recommended! Reviewed on: 2nd March 2021

I love knowing that my money is being used for good

Fantastic service! Very efficient and easy to use. Everything can be done from home. I also love the transparency of what the money is being invested in. For me knowing that my money is having a positive impact is so important. Reviewed on: 2nd March 2021

the bank for the future

transparent ethical banking where the customer knows what happens with their money, superb customer service - staff is very helpful and call you back Reviewed on: 2nd March 2021

Sleep better

I was looking for an ethical bank for some time. I wanted a bank that invests in well-selected environmental and social friendly projects. Triodos allowed me to do that. I sleep better now, knowing my money is used for a good cause. Reviewed on: 2nd March 2021

A bank that invests in the future

I chose to move my banking with Triodos because of its ethics and values. I could not save my money with a bank that would re-invest my money unethically. I am also glad to receive information about what Triodos does and also about some business that use Triodos as their trustworthy and ethical bank. Reviewed on: 2nd March 2021

A trusted bank doing good for the environment and humankind

I absolutely love Triodos! The switch process was remarkably simple. I received amazing customer service over the phone. Literally, the nicest staff I have ever come across. The App is very easy to use and I love that you can explore where the company invests! I feel content knowing that my money is in a good place for the sake of the environment and humankind. Sometimes we have to give a little to get back a lot! Reviewed on: 2nd March 2021

David tackling Goliath(s)

Triodos Bank is wonderful, I like the fact that they care about the future of our planet and support smaller businesses. It's not just saying that it commits to good acts but actually acts which is not so common these days. Initially, I set up an account with them at the start of the year but had to cancel as I was meant to be moving abroad for a new job. Their customer service was super professional and advised me of the procedure to close - very easy. People were super friendly in calls and emails and my query was resolved with a simple 5-minute call and an email follow-up. I have just re-joined them last month and in the process of moving my money. As there is no physical branches, I am probably going to have to open another account with a building society "just in case" but intend to use Triodos as the main means of banking! Slight suggestion would be to focus on improving the app and online banking, just making it a little bit more user-friendly and if a payment is made, sometimes it takes a little bit longer for the money to leave the account but you can't have it all :) I still love it and hope things will be going very smooth in the future. Thank you Triodos for standing up to the giants and giving us a great alternative! Reviewed on: 2nd March 2021

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