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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

A wholly ethical bank with super service

5
We moved to Triodos in December 2019 primarily to shift our banking away from an unethical and environmentally damanaging multinational bank where we felt uncomfortable doing business. Triodos offers a great banking service, with top account security and helpful staff and it feels hugely empowering to be part of their movement - focussed on supporting sustainable businesses working for the green economy. Reviewed on: 26th February 2021

You get what you pay for...

5
For a small amount each month, I get great service with helpful staff when things need sorting out. By paying, I know that they know I expect to get something in return... and I certainly do get something. Reviewed on: 26th February 2021

It feels good to know your bank is a force for good

5
The transition from my old bank to Triodos has been completely trouble free. I haven't felt a drop off in the service I need, but I do feel a lot better know my money is going to worthwhile enterprises and isn't contributing to fossil fuel extraction or arms manufacturing and the like. Reviewed on: 26th February 2021

The bank for a better future

5
Help change the world by the simple act of banking with Triodos who use your money to make the work a better place rather then just for profit Reviewed on: 26th February 2021

Excellent ethical products

5
Excellent ethical products, good service, good online application, good phone help Reviewed on: 26th February 2021

Flagship of Fairness

5
I completely support everything Triodos Bank stands for. It proves not just that it is not necessary to be unethical or 'cut corners' in order to prosper, but that being ethical and supporting community development are ways to benefit savers, lenders and borrowers. Triodos offers fair Savings and Current Accounts and the staff are always friendly and helpful. I hope Triodos will get established in more countries so that ethical banking becomes an option for everyone. Reviewed on: 26th February 2021

Ethical and simple

5
I just like that my money is contributing to something good. Reviewed on: 26th February 2021

Best ever customer service

5
Whenever I've needed advice or help, the staff at Triodos have always been wonderful. I get a pension from overseas and occasionally which initially caused some difficulties but it was easily resolved with help from their staff. They are always courteous, friendly, and go out of their way to solve whatever it is you need help with. Also, they have an awesome playlist, for the rare occasion they need to put you on hold. :-) I wouldn't be without Triodos. Bank for life! Reviewed on: 26th February 2021

People-Ethics-People

5
I opened both current and savings accounts because of Triodos' ethical use of its customers' money. But the big surprise was its customer service! If I ring up and no one is able to take the call promptly, you leave a message and they soon ring you back. I've never come across customer service like this before! Reviewed on: 26th February 2021

A bank that does what it should but with an eye on the sustainability of the world.

5
We have been with Triodos for some years and have been very happy with their offer and feel good about the fact we are helping other people at the same time through the ethical emphasis of the bank. Reviewed on: 26th February 2021

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