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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Excellent customer service

Phone always answered promptly and helpful and courteous advisers. Queries have always been efficiently dealt with Reviewed on: 11th February 2026

Efficient and no hassle, answered queries swiftly

Efficient and no hassle, answered queries swiftly Reviewed on: 11th February 2026

Always answer phone quickly, professional and knowle...

Always answer phone quickly, professional and knowledgeable staff Reviewed on: 11th February 2026

Our money been with them for about 10 year's, enoug...

Our money been with them for about 10 year's, enough said. Reviewed on: 11th February 2026

Really easy and professional to use.

Really easy and professional to use. Reviewed on: 11th February 2026

Really Smart Money People

Whenever I have needed advice or guidance, it has always been forthcoming. A very professional and well run company which seems to look after it's customers. Thank you to everyone. Reviewed on: 11th February 2026

Helpful friendly staff

Easy to use website; able to speak to a member of staff without any delay; staff were helpful with my question and sent me the information requested very quickly. Reviewed on: 11th February 2026

Website easy to navigate, competitive interest rates

Website easy to navigate, competitive interest rates Reviewed on: 11th February 2026

All round good

Easy to use web site, good rates and speedy transfer of funds Reviewed on: 11th February 2026

Excellent product and service

Excellent product and service. Would recommend to use their service Reviewed on: 11th February 2026

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