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United Trust Bank: Personal Savings reviews

4.90
Based on 983 reviews, last reviewed 5th May 2025
5% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
2 star
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0%
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0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor

About this product

United Trust Bank Personal Savings reviews (983)

Review of the United Trust Bank, Personal Savings:

nothing to add.

5
nothing to add. service,as expected. Reviewed on: 25th February 2025

United Trust Bank - A Bank you can Trust

5
Since my journey began with United Trust Bank all I can say is my experience has been exceptional. The customer service has been welcoming and flawless, always helping me with queries to a superb standard. Their savings rates are very attractive compared to other Banks. I am so happy that I chose United Trust Bank for my savings. Reviewed on: 15th April 2025

Helpful staff

5
I have always found the personal savings team really helpful & always willing to help. I use online banking for deposits & needed help with maturity instructions so gave them a call & was talked through the process. Reviewed on: 15th April 2025

Savings Accounts

5
Having been a customer of UTB for a number of years I have always found that the interest paid on their savings accounts is always as good or usually higher than other banks. There fixed rate savings bonds are always very good with variable time frames to choose from. Reviewed on: 15th April 2025

Excellent service, great savings rates, simple process

5
I opted to open an account with United Trust Bank as they were offering a very competitive interest rate. The account opening process was straightforward and efficient, the online banking facility is very easy to navigate & dealing with the staff when I had a problem was a pleasure. Reviewed on: 15th April 2025

Professional service

5
Always received professional service Reviewed on: 15th April 2025

changing saving accounts into an ISA

5
Made the process of changing saving accounts into ISA accounts a very positive experience. Reviewed on: 15th April 2025

Excellent Online Fixed Rate ISA

5
Online application for a fixed rate I.SA was simple. E-signature part transfer in from another bank was breathtakingly efficient compared with my pasr experience of paper forms elsewhere. A top up cash subscription was quick and easy. Reviewed on: 15th April 2025

I was assisted in setting up an online account by a...

5
I was assisted in setting up an online account by a member of staff. I had been unable to do this as my national insurance number was not recognised. They sent me by email application forms and processed them within 24 hours of receiving them Reviewed on: 15th April 2025

It is easy to open and manage accounts and should yo...

5
It is easy to open and manage accounts and should you need assistance they are available on the telephone to assist you. Reviewed on: 15th April 2025

Had nothing but good experience so far,keep me updat...

5
Had nothing but good experience so far,keep me updated with latest offers would recommend united trust bank to outhers Reviewed on: 15th April 2025

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