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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1336 reviews)

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4.90

Based on 1,336 reviews, last reviewed 11th Mar 2026

32400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

My savings account offers a good rate of interest. My savings account offers a good rate of interest, was easy to set up. All data associated with my account is easily accessible via the secure web sit... Read more Reviewed on: 11th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1336)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Easy to do business with

Helpful, proactive and easy to do business with Reviewed on: 12th January 2024

Reply from United Trust Bank Thank you for the five stars, Jamie! Nick Response date: 1st February 2024

Customer Service

Pleased with the service given when dealing with UTB Reviewed on: 11th January 2024

Reply from United Trust Bank Thank you for the five stars, Alex! Nick Response date: 1st February 2024

Experience with UTB as a long term customer

Have been with this bank since 2011. Found it to be the best bank for minimal bureaucracy, great friendly and professional staff and great interest rates. Staff have explained any changes to my account and made suggestions from which I can choose or select something else. I am a mature lady who sometimes find it helpful to be reminded of the processes involved as I can be forgetful. Even when the Covid lock down was on and chaos reigned the bank continued to provide excellent support. Reviewed on: 10th January 2024

Reply from United Trust Bank Thank you for your review. We're delighted that you have received such wonderful service from us over the years! Nick Response date: 1st February 2024

An excellent provider of banking services

Competitive interest rates, good communication & on the rare occasions when I have had to email them I have had a quick response to my query. Reviewed on: 10th January 2024

Reply from United Trust Bank Thanks for your review, Ken. We're pleased you have had such a great experience with us so far! Nick Response date: 1st February 2024

Very helpful staff answer any questions comprehensiv...

Very helpful staff answer any questions comprehensively and clearly. The interest rate on my fixed rate ISA was excellent Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Robert. We're happy to know that you had such great help from our customer service team when you needed it! Nick Response date: 1st February 2024

I followed advice

Pleased with the outcome of my investment Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for the five stars, Mary! Nick Response date: 1st February 2024

Thank you - UTB.

Clear, concise, polite, responsive and very helpful, Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Jon. We're delighted that everything was clear and easy for you! Nick Response date: 1st February 2024

Great service

Setting up a new account was so quick and easy. Excellent communication throughout Reviewed on: 8th January 2024

Reply from United Trust Bank Thank you for your review, Brian. We're pleased everything was straightforward for you, and that you received great communication from us. Nick Response date: 1st February 2024

Great service and competitive interest rates.

Great service and competitive interest rates. Reviewed on: 3rd January 2024

Reply from United Trust Bank Thank you for your review, JC. We're pleased you found our service great and that the rates were right for you! Nick Response date: 1st February 2024

Excellent service

Fantastic account and helpful staff Reviewed on: 3rd April 2023

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