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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1304 reviews)

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4.90

Based on 1,304 reviews, last reviewed 25th Feb 2026

29700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Very easy to deal with and very responsive and helpful Very easy to deal with and very responsive and helpful Reviewed on: 25th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1304)

Review of the United Trust Bank, Personal Savings:

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Always there when you need them.

If you need to speak to soneone you can without first being vetted by a BOT. Reviewed on: 11th February 2026

Helpful staff

When I opened my personal account the staff were very helpful when I struggled online. The account I opened was the right one for our needs. Reviewed on: 11th February 2026

Our experience has been 10/10

We have been with UTB for a couple of years and have found their banking services to be helpful, efficient, and competitive in terms of their offers. Reviewed on: 11th February 2026

Very easy online banking at good competitive rates

Very easy online banking at good competitive rates Reviewed on: 11th February 2026

The interest rate was good.

The interest rate was good and the website easy to navigate. Reviewed on: 11th February 2026

Top of the class

This is a very good company to deal with. The interest rates are competitive, and the web site is easy to navigate. Staff are always very friendly and know their job. I would reccomend this company Reviewed on: 11th February 2026

Website issue.

Website is a bit confusing for splitting balance and reinvesting. Reviewed on: 11th February 2026

Excellent bank

Easy to use. Good savings rates. Reviewed on: 11th February 2026

Great app and easy to use.

Great app and easy to use. Really good customer care Reviewed on: 11th February 2026

so far, so good!

haven't had a bad experience, so I suppose my experience is "good" Reviewed on: 11th February 2026

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