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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.91 (1305 reviews)

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4.91

Based on 1,305 reviews, last reviewed 26th Feb 2026

29800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Exemplary Rates & Customer Service Excellent customer service always- very understanding and patient - a pleasure to deal with and compliment. Reviewed on: 26th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1305)

Review of the United Trust Bank, Personal Savings:

nothing to add.

nothing to add. service,as expected. Reviewed on: 25th February 2025

Good clear online banking and compeditive interest r...

Good clear online banking and compeditive interest rates Reviewed on: 11th February 2026

What's not to like!

Had 2 bond accounts over 3 years. Great rates, excellent communication and support Reviewed on: 11th February 2026

Customer service polite and knowlegeble.

Customer service polite and knowlegeble. Reviewed on: 11th February 2026

Great bank

Easy to set up, clear to use and check balance, great bank Reviewed on: 11th February 2026

We are both elderly (mid 80s)

We are both elderly (mid 80s) and have savings accounts, both of us have had excellent service by telephone and internet. For which we are most grateful, thank you. Reviewed on: 11th February 2026

Very good no problems we do not use the bank...

Very good no problems we do not use the bank very much Reviewed on: 11th February 2026

Best Bank for me.

I like a bank that communicates with you and keeps you informed, United Trust do just that. Reviewed on: 11th February 2026

Straight forward banking, with value interest rates.

Straight forward banking, with value interest rates. Reviewed on: 11th February 2026

Making investments is always easy and straigtforward...

Making investments is always easy and straigtforward, from a clear website, with all the information necessary. Maturity information always given in good time, and any repayment requests delivered as requested. Wish all instituions were as easy! Reviewed on: 11th February 2026

Excellent customer service and saving rates

Saving rates are constantly greater than their competitors. Email correspondence is both frequent and informative, whilst the website is extremely user friendly to navigate. Reviewed on: 11th February 2026

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