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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1312 reviews)

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4.90

Based on 1,312 reviews, last reviewed 4th Mar 2026

30100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I'm looking for a six month bond. I'm looking for a six month bond. My bond is coming up to maturity ina a couple of weeks. Reviewed on: 4th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1312)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

A great experience

A great experience from opening my account to getting a prompt response to queries. All very straightforward. Reviewed on: 15th April 2025

Easy to open an ISA account.

Easy to open an ISA account. Good rate of interest. Kept up to date Reviewed on: 15th April 2025

Exemplary Service

We have two accounts each with UTB and they always handle matters in a very professional manner. Reviewed on: 15th April 2025

Hassle free set up

Fixed rate bonds are easy to open on line , but telephone assistance is readily available Reviewed on: 15th April 2025

Always found their customer service to be excellent.

Always found their customer service to be excellent. This is the main reason my wife and I have 4 accounts with them. Always patient. Reviewed on: 15th April 2025

The staff are knowledgeable, know their job very wel...

The staff are knowledgeable, know their job very well with courtesy, and patient, first listens carefully, what is the customers inquiry about and then respond with help etc Reviewed on: 15th April 2025

Good communication.

Good communication. Kept informed of interest rates. Reviewed on: 15th April 2025

trustworthy bank

have had a great deal for a couple of years and feel safe with this company Reviewed on: 15th April 2025

For a perfect savings experience.

Have used this bank several times now. The application process and opening my bond accounts has worked perfectly. Communication has also been very good throughout. Closure has always been on time and my saving received promptly. Reviewed on: 15th April 2025

Super Impressed with fast service !

I was in Thailand as my One year Bond was about to mature. At the last minute I decided to free up some capital and divide the remaining amount between a continuation of the One Year Bond and a separate easy access account. I though that I'd left it a bit late, but my email was actioned the next morning, with all my requirements accurately carried out ! I was super impressed with the speed with which my instructions were carried out. Full marks to UTB ! Reviewed on: 15th April 2025

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