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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1326 reviews)

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4.90

Based on 1,326 reviews, last reviewed 6th Mar 2026

31400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

UTB highly recommended UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1326)

Review of the United Trust Bank, Personal Savings:

United Trust Bank offers very good saving rate and c...

United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Personal Savings

Choose United Trust Bank to save as a good rate of interest. It was difficult initially to do online as problems with the system. However this was soon rectified. I did ask if password could be shown as no knowledge if typed in correctly. This feedback was given and passwords can now be seen if required. Reviewed on: 15th April 2025

Very easy to work with!

Very easy to set up the account which was offered a very attractive and competitive return . Also easy to speak with a human on the phone! Reviewed on: 15th April 2025

My goal was to get the best rate possible for my money.

My goal was to get the best rate possible for my money. UTB has delivered that in spades. The few times I have spoken to staff they have been very polite and friendly and very professional in their approach to my query have always been polite and helpful. Reviewed on: 15th April 2025

Consistently good customer service.

I have used UTB as a home for a major part of my cash savings for a number of years and have found their standard of service to be consistently high throughout. Reviewed on: 15th April 2025

Wonderful staff great help for a new saver

I found the bank excellent when I was new to saving I phoned up for advice the gentleman I spoke with took time to go through all my options. I explained I had problems with dyslexia and found situations hard.He was so patient. He phoned me back the next day to see if I had managed to open a savings account!! Also last year I had to phone again for a problem which was sorted out immediately my phone call answered after a few seconds. Your staff are a credit to your company Reviewed on: 15th April 2025

Very reliable bank so far.

Very reliable bank so far. Good online bank Reviewed on: 15th April 2025

good account competitive rate.

good account competitive rate. Good website. Reviewed on: 15th April 2025

The account opening was quick and seamless

The account opening was quick and seamless Reviewed on: 15th April 2025

Excellent products great help full people.

Excellent products great help full people. Reviewed on: 15th April 2025

Excellent communication and a wide range of products.

Excellent communication and a wide range of products. Reviewed on: 15th April 2025

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