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Vanquis : Credit builder credit card reviews

4.78
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

Terrible phone service, they are very rude, and very...

1
Terrible phone service, they are very rude, and very hard to understand, why not have English speaking people Reviewed on: 2nd May 2024

Lies towards mr Andrew lockwood

1
I have rung up twice over 2-3 yrs asking about a credit increase and left it good few months since my last phone call and still not had a credit increase when they have altered settings for me to get an increase shocking service and just lies Reviewed on: 2nd May 2024

I have never had any problems with Vanquis always ve...

5
I have never had any problems with Vanquis always very good customer service Reviewed on: 2nd May 2024

Obtained credit while rebuilding my credit rating &...

5
Obtained credit while rebuilding my credit rating & have found vanquis easy to use. Reviewed on: 2nd May 2024

Easy application, quick decision, good customer serv...

5
Easy application, quick decision, good customer service Reviewed on: 2nd May 2024

One happy customer never had any problems

5
One happy customer never had any problems Reviewed on: 2nd May 2024

Good customer service on phone when phoning regards...

5
Good customer service on phone when phoning regards balance transfer Reviewed on: 2nd May 2024

Does what it says, provides what you need

4
Vanquis have always been brilliant and the service and app have evolved over time and are really useful and user friendly. There is nothing hidden and any communication is always clear and easy to follow. Reviewed on: 2nd May 2024

Have had no problems with vanquis credit card and loan.

5
Have had no problems with vanquis credit card and loan. Had no problems when phoning with any problems Reviewed on: 2nd May 2024

Great and helpful

5
Great, very helpful and quick when needed. All round good Reviewed on: 2nd May 2024

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