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Vanquis : Credit builder credit card reviews

4.78
Based on 19,912 reviews, last reviewed 20th Jan 2026
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

Credit rate to high, even in good credit rating.

1
Credit rate to high, even in good credit rating. Reviewed on: 2nd May 2024

Vanquis!! Your money couldn't be safer with them

5
I unfortunately had my card scammed recently but vanquis recognised the problem, stopped my card and called to discuss, couldn't ask for a more proactive company protecting my money Reviewed on: 2nd May 2024

Brilliant helped get my credit score up

5
Brilliant helped get my credit score up Reviewed on: 2nd May 2024

Excellent and accessible App

5
Excellent easy access card with up to date information and an accessible way to pay. Very clear and concise for the user to operate and maintain. Reviewed on: 2nd May 2024

Too high interest which is letting the offer down .

4
Too high interest which is letting the offer down . However in might be useful to build your credit score if you are able to avoid the danger of not paying back asap Reviewed on: 2nd May 2024

Excellent customer service and overall experience

5
Excellent customer service, ideal credit facility in difficult times, Vanquis seems to value and reward loyalty for remaining a customer, though interest rates to start out are high. That can come down as is my experience, which is nice when it happens. Website and online fucntionality is very user friendly, so it's easy to stay on top of things and manage your account. And whether you get through on the phone to customer service reps in the UK or in Vanquis' South Africa call centre, over many years I have found them to be helpful, professional and polite. And in recent years when I had to take a payment holiday - it was offered - it went smoothly, really helped, and Vanquis were great throughout. And when I started my journey my credit score was in the poor segment; it's now at the top of the Good segment, i.e. almost excellent. All in all, I'd recommend Vanquis as a card to rebuild your credit. Reviewed on: 2nd May 2024

Amazing company, very pleased with customer service

5
Amazing company, very pleased with customer service Reviewed on: 2nd May 2024

Easy application process good information supplied,...

5
Easy application process good information supplied, no pressure to increase limits good advice e given regarding payments. Reviewed on: 2nd May 2024

I'm very impressed about the customer service and fo...

5
I'm very impressed about the customer service and for the card. Easy to manage, customer-friendly app Reviewed on: 2nd May 2024

Great customer service, good communications via email

5
Great customer service, good communications via email Reviewed on: 2nd May 2024

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