Write a review

Go to business site

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (539 reviews)

View other Vernon Building Society products

4.90

Based on 539 reviews, last reviewed 13th Jan 2026

165% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great people to deal with Have dealt with a few people and all great to deal with. Good follow up and responded to questions quickly. Reviewed on: 13th January 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews See your review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (539)

Review of the Vernon Building Society, Mortgages:

Static (in difficult times)

We have lodged our complaint with you expressing our strong dissappointment that you have not reduced monthly payments since the BOE base rate went to .25%. Loyal customers deserve better treatment. Reviewed on: 18th September 2020

Great people to deal with

Have dealt with a few people and all great to deal with. Good follow up and responded to questions quickly. Reviewed on: 13th January 2026

Excellent Customer Service from the Vernon BS

I took out a Retirement Mortgage for the first time with the Vernon BS several years ago now and they made my journey stress free. Everyone I talked to at the Vernon was knowledgeable, ever so friendly and professional in all the things they did. I wouldn't hesitate to recommend them. Reviewed on: 13th January 2026

Excellent service great team always friendly helpful...

Excellent service great team always friendly helpful to get my Uni to buy mortgage Reviewed on: 13th January 2026

I can recommend Vernon without any hesitation

I had questions at the start of the process and their customer services people answered skillfully and clearly. This enabled me to feel really confident in going with Vernon. Since then everything has gone well which confirms in my mind that it was the right decision to mortgage with Vernon. Reviewed on: 13th January 2026

Local office and community spirit makes the Vernon w...

Local office and community spirit makes the Vernon what it is, the staff are friendly helpful and always provide great advice and peace of mind Reviewed on: 13th January 2026

Highly Recommended

Vernon were very easy to deal with and very professional. They had exactly the product we needed. Reviewed on: 13th January 2026

Great product range

Friendly and easy to deal with. Great to have mortgages for over 60’s with the option of interest only. I was able to renew my existing mortgage without the need for any further property survey or conveyancing making the whole process very straightforward. Reviewed on: 13th January 2026

Have had a mortgage with them for last 6 years and i...

Have had a mortgage with them for last 6 years and initially they were very informative and was able to speak to an advisor with any queries which was brilliant Reviewed on: 13th January 2026

Mortgage

Friendly, efficient, and a first class service throughout the time of our mortgage. Reviewed on: 13th January 2026

Have a mortgage with Vernon.

Have a mortgage with Vernon. Every interaction with the team has been handled quickly and efficiently through the last 5 years. The rate offered at the time was market leading for our criteria, so it was a no-brainer to go with them! Reviewed on: 13th January 2026

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Leeds Building Society 3.76 from 31 reviews
Tracker Rate Mortgage
from RBS 2.67 from 3 reviews
Mortgages
from Skipton Building Society 4.29 from 18 reviews

Want to see more from Vernon Building Society?

Insurance
from Vernon Building Society 5.00 from 12 reviews
Savings
from Vernon Building Society 4.92 from 3622 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub