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Vernon Building Society: Mortgages reviews

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4.88
Based on 471 reviews, last reviewed 12th Jun 2025
75% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Mortgage adviser was friendly and helpful and I coul... Mortgage adviser was friendly and helpful and I could easily speak to them when I needed to. Reviewed on: 12th June 2025
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Anonymous

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society Mortgages reviews (471)

Review of the Vernon Building Society, Mortgages:

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018
Mr & Mrs Farrell's avatar
Mr & Mrs Farrell

Mortgage adviser was friendly and helpful and I coul...

5
Mortgage adviser was friendly and helpful and I could easily speak to them when I needed to. Reviewed on: 12th June 2025
Anonymous's avatar
Anonymous

In branch service review

5
Great communication by post and phone. Reviewed on: 27th May 2025

In branch service review

5
Everyone we dealt with was friendly, informative and pleasant to deal with and we got the product we required. Reviewed on: 27th May 2025

In branch service review

5
Have always found quick and easy to get though. I have been communicating with Louise but mostly Maureen. Very helpful and personable. Reviewed on: 24th April 2025

In branch service review

5
Very efficient, no improvement on my part. Reviewed on: 24th March 2025

In branch service review

5
Mortgage interest rates could always be lower and I hope with the recent BoE rate cuts x2 in recent months that the Vernon BS will be cutting SVR. Reviewed on: 24th March 2025

A friendly and knowledgeable building society

5
A friendly and caring building society with knowledgeable staff always ready to answer questions. We found very good forward thinking products have been developed and the guarantor option was the perfect answer to our situation. Reviewed on: 19th March 2025
Sandra S's avatar
Sandra S

Vernon Building Society Colleague went above and beyond

5
Megan P from Vernon Building Society went above and beyond to provide guidance, support and obtain a product that fit my needs! In the end, I decided to stay as I am, but I'm really grateful for Megan's support and will certainly return to Vernon in the future! If your after a Mortgage I highly recommend Vernon Reviewed on: 12th March 2025
Alex H's avatar
Alex H

In branch service review

5
I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user friendly. Reviewed on: 26th February 2025

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
Karen o's avatar
Karen o

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