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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.90
Based on 546 reviews, last reviewed 14th Jan 2026
206% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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Latest highest rating:

5

An excellent society. Great help with organising our remortgage. Clear concise information with friendly staff. Reviewed on: 14th January 2026
Ian 's avatar
Ian

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (546)

Review of the Vernon Building Society, Mortgages:

Customer service is great.

5
Customer service is great. When I called to organise a regular over-payment on my mortgage the phone was answered by a real human, not an automated 'press 1 press 2'. My query was dealt with quickly by a friendly member of the team. Can't fault them. Reviewed on: 25th March 2024
Vicky A's avatar
Vicky A

Excellent service

5
Very friendly and professional service from start to finish. Megan Paldino, Hannah Renshaw and the rest of the team have been great. Reviewed on: 6th November 2025
Harish Shah's avatar
Harish Shah

Remortgage

5
Our remortgage was dealt with quickly and simply with very little input from us after the application was received. We completed earlier than we thought was possible. Reviewed on: 5th November 2025
Judith L's avatar
Judith L

Easy application process

5
Easy application as we went through the Mortgage Advice Bureau. Goog communication. Easy to change properties part way through application process Reviewed on: 3rd November 2025
Brian P's avatar
Brian P

Remortgage

5
Very smooth transaction . It was seamless and very professional Reviewed on: 3rd November 2025
Nishitkumar 's avatar
Nishitkumar

In branch service review

5
Friendly staff, very knowledgeable. Reviewed on: 27th October 2025

Good service

5
Good service although most contact was via a solicitor. Reviewed on: 13th October 2025
Thomas A's avatar
Thomas A

I was taking out an IOR Mortgage which was seamless...

5
I was taking out an IOR Mortgage which was seamless and straightforward I had never had anything to do with mortgages as my late husband dealt with it all. I entered this with trepidation but Vernon made it so easy. I have recommended to friends and relatives Reviewed on: 9th October 2025
Elizabeth A's avatar
Elizabeth A

excellent service great communication

5
excellent service great communication Reviewed on: 9th October 2025
James's avatar
James

Excellent product suited exactly to my requirements.

5
Excellent product suited exactly to my requirements. Speedy decision making and remarkable efficiency in completing despite the bonkers UK system Reviewed on: 3rd October 2025
Robert W's avatar
Robert W

Honest opinion

5
Professional and responsive keeping you informed every step of the way Reviewed on: 3rd October 2025
Charlie Mac's avatar
Charlie Mac

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