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Vernon Building Society: Mortgages reviews

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4.90
Based on 544 reviews, last reviewed 13th Jan 2026
194% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent individual service. Excellent. Our individual circumstances were evaluated in person. Not just a tick box. The advice and guidance to the right mortgage for us was invalu... Read more Reviewed on: 13th January 2026
Susan E's avatar
Susan E

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (544)

Review of the Vernon Building Society, Mortgages:

Vernon Building Society Colleague went above and beyond

5
Megan P from Vernon Building Society went above and beyond to provide guidance, support and obtain a product that fit my needs! In the end, I decided to stay as I am, but I'm really grateful for Megan's support and will certainly return to Vernon in the future! If your after a Mortgage I highly recommend Vernon Reviewed on: 12th March 2025
Alex H's avatar
Alex H

In branch service review

5
I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user friendly. Reviewed on: 26th February 2025

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
Karen o's avatar
Karen o

Friendly staff. Excellent service.

5
Friendly staff. good product knowledge and deal with queries promptly. Reviewed on: 27th January 2025
Lorraine 's avatar
Lorraine

In branch service review

5
I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024
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Verified Member

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024
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Verified Member

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