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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (515 reviews)

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4.88

Based on 515 reviews, last reviewed 9th Dec 2025

164% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (515)

Review of the Vernon Building Society, Mortgages:

Profesional and friendly

Information on the family assist mortgages provided in a friendly manner Reviewed on: 21st May 2018

Pleased to have chosen Vernon for our new BTL venture

Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the support team too. Negatives: some of the requirements seemed biased towards a retail mortgage rather than a commercial BTL loan, so to me were strange, as if one-size-fits-all on paperwork. I'm disappointed that you can't choose to set the monthly mortgage payment to a higher 'static' amount and pay off principal on a drip-feed basis: appreciate you can make £1k minimum, but i prefer to accelerate repayment by starting low and eating into loan principal monthly so the repayment amount starts to increase by pennies but on a compound basis.. Lower rate would have been nice: had a lower rate option (even allowing for fees over a fixed term basis) but decided to stay with Vernon given customer support in the early stages and kept fingers crossed that nothing went wrong laterly... luckily it didn't. Reviewed on: 9th December 2025

Professional and open

At our older age, my wife and I were delighted to receive our re-mortgage offer, which has allowed us to send our granddaughter to university. An investment in more ways than one! When I needed to contact Vernon on the telephone, my call was answered promptly and in a very pleasant and welcoming manner. Reviewed on: 8th December 2025

Very good communication always on hand and money in...

Very good communication always on hand and money in and completed on time Reviewed on: 8th December 2025

Smooth application with good communication

Smooth application with good communication throughout the application process. Reviewed on: 8th December 2025

Solicitors dim as a Toc H Lamp!

Solicitors dim as a Toc H Lamp! We weren't in a hurry but they really took their time. Reviewed on: 8th December 2025

Great service ran very smoothly would advise any bod...

Great service ran very smoothly would advise any body to choose them Reviewed on: 8th December 2025

Competitive product, friendly and helpful staff, app...

Competitive product, friendly and helpful staff, approachable, quick efficient service. Reviewed on: 8th December 2025

A thorough service, and straight forward process onc...

A thorough service, and straight forward process once past the initial checks. Reviewed on: 8th December 2025

Good unbiased, traditional service.

I recognise we are older than the "normal" mortgage seekers, however Vernon looked at us in an unbiased way and were able to offer what we were seeking. Very pleasant staff when I called. A big thank you all. Reviewed on: 1st December 2025

Very Efficient, was recommended by our financial adv...

Very Efficient, was recommended by our financial advisor to suit our circumstances. Reviewed on: 1st December 2025

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