Write a review

Virgin Money: Access Savings reviews

Name: Access Savings
Rating: 4.21 (107 reviews)

View other Virgin Money products

3.98

Based on 107 reviews, last reviewed 14th Apr 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

14%

12%

Latest highest rating:

5

Joining was very straightforward Joining was very straightforward Reviewed on: 14th April 2025

Latest lowest rating:

2

Staff are helpful but procedures are difficult if yo... Staff are helpful but procedures are difficult if your not teck savvy even when you go in branch Reviewed on: 23rd August 2024

Read all reviews See your review

About this product

Virgin Money Access Savings reviews (107)

Review of the Virgin Money, Access Savings:

The REAL helpful Bank

They Really care Good investment rates Thoughtful staff Excellant monthly communications Top dog!!! Reviewed on: 14th December 2018

Easy access but low rate

Easy to use online banking and take out money however rates offered are very low Reviewed on: 10th March 2023

Pots a plenty!

The Virgin savings pots have significantly increased my rate of saving, I adore the goal setting & the visual representations. The whole Virgin Money app is superb to use, the statements easy to access & overall one of the better banking experiences Reviewed on: 9th March 2023

Stuck nobody to help

I open a cash Isa can’t put money in there’s a problem with the verification documents I suppose as nobody can explain, a sent documents twice already spoke to someone over the phone no help at all after more than half hour waiting they don’t seem to know anything, tried to close the account can’t be done only in writing today I went to the nearest bank in Piccadilly it was closed today god knows why so frustrating. Reviewed on: 9th February 2023

so simple to set up online

easy to use and monitor and make payments Reviewed on: 1st February 2023

Easy Access !!!!

After a week, I still haven't received all my requested savings, despite spending hours, every day, all week, on the phone and getting passed from one agent to another. We expect a level of security, but they deliberately hang on to your money as long as they can. Avoid this bank at all cost. Reviewed on: 3rd December 2022

Notorious bank

Avoid. The bank is unpredictable with respect to the way it treats customers and their savings. Tends to block lots, cause trouble and sit on it for a long time Reviewed on: 19th November 2022

Very ignorant staff

Staff were rude and didn’t know how to make a payment Reviewed on: 11th November 2022

Gross rude service

Hideous customer service, very rude, terrible app constantly blocks payments Reviewed on: 9th November 2022

appalling

cant get through to them on the phone Reviewed on: 30th September 2022

Instant Access Savings

In addition to my current account, I have an M Plus savings account. Both are accessible through the excellent easy to use Ap. Most things can be done using the Ap. The M Plus savings account allows instant access without penalty. It gives over 1.5% return on the first £25000, with 0.75% on anything over that. East to access, use and transfer money. I recommend Virgin Money for service, technology, branch access and wide range of products. Reviewed on: 21st July 2022

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Acorn Community Bank 4.95 from 114 reviews
Savings
from Leek Building Society 4.91 from 3642 reviews
Online Saver
from Triodos Bank 4.94 from 813 reviews

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub