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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (801 reviews)

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3.85

Based on 801 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (801)

Review of the Virgin Money, Credit cards:

Please don’t use This card

My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask where my card was they wouldn’t tell me the address it was sent to. They just said it wasn’t sent to the address I asked. I Tried the same process again giving them my address 3 times making sure they had the correct address. Again the same thing happened, I’ve never had an issue receiving mail at this Address, it’s now been one month no card. Tried several times to resolve the problem and the consultants were of no help whatsoever. This card has a few good things going for it in the rewards program but thats about it. This is the first review I’ve ever wrote custom service is the worst, once your card is locked from being hack you cannot access to see any transactions. I wanted to cancel my card and pay out the balance but couldn’t access my profile to double check the transactions. End of the day worst experience cannot recommend this card whatsoever Reviewed on: 10th February 2025

Best card to work with.

I just feel more Safire for having this card, wether money or balance transfer is so easy and hustle free. Reviewed on: 1st February 2020

Good quality

All good, excellent services. good offers and great rates Reviewed on: 24th January 2020

Worst company I have ever dealt with

Abysmal service from this company from day one Reviewed on: 14th January 2020

Virgin Money credit cards

All round brilliant, no complaints, service is always on point. Reviewed on: 9th January 2020

have been a customer very long time. No complains- ALL services EXCELLENT.

Never - ever experienced any problems. Very professional Credit Card Bank/company. Very pleased. Highly Recommended. Reviewed on: 8th January 2020

Welcome to the 21st Century

I have been an advocate for the Virgin brand for years, having savings and a PCA with them. I also had a Credit Card and finally in 2019 they launched a Mobile App and allowed me to pay via Apple Pay!! Couldn't be happier about my money. Reviewed on: 8th January 2020

Very good staff, credit operations staff are amazing

I applied for a card - very pleasant and swift service Reviewed on: 8th January 2020

All runs smooth

Never had any problems because statements come each month on line which makes for easy reference Reviewed on: 6th January 2020

Helped save me

Straight and to the point I really appreciate the space this card gave me to get back on my feet Reviewed on: 5th January 2020

Good Product

have been using from last 6 months and could say this is the best product Reviewed on: 4th January 2020

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